Junior Account Manager

JR United Kingdom; Newcastle upon Tyne; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

Une entreprise dynamique recherche un Junior Account Manager basé à Newcastle pour soutenir son équipe de gestion des comptes. Ce poste implique la gestion des relations clients, la coordination de projets, et une implication dans la croissance et la rétention de la clientèle. Le candidat idéal appréciera un environnement collaboratif et aura une formation en affaires ou dans un domaine connexe.

Qualifications

• Expérience antérieure en gestion de comptes ou service client souhaitée.
• Capacité à établir et maintenir des relations avec les clients.
• Approche proactive et adaptable à la résolution de problèmes.

Responsibilities

• Assister dans la gestion des comptes clients et répondre aux demandes.
• Coordonner la planification et l'exécution des projets clients.
• Maintenir des dossiers précis des interactions clients dans le système CRM.

Skills

Communication

Gestion de la relation client

Organisation

Résolution de problèmes

Education

Bachelor’s degree in Business, Marketing, Communications

Tools

Microsoft Office Suite

CRM software

Job description

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Junior Account Manager, newcastle-upon-tyne, tyne and wear

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Client:

Allegis Global Solutions

Location:

newcastle-upon-tyne, tyne and wear, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

1

Posted:

04.06.2025

Expiry Date:

19.07.2025

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Job Description:

• 9 months' contract
• Location: London Paddington (hybrid)
• Company: Global payments technology
• Daily rate PAYE inside IR35

We are seeking a motivated and detail-oriented Junior Account Manager to join our dynamic team. The successful candidate will play a crucial role in supporting our account management team, ensuring client satisfaction, and contributing to the growth and retention of our client base. This position is ideal for someone looking to start or build their career in account management within a supportive and collaborative environment.

Key Responsibilities:

Client Support and Relationship Management:

• Assist in managing client accounts, serving as a point of contact for routine inquiries and requests.
• Develop and maintain strong relationships with clients by understanding their needs and ensuring their satisfaction with our products and services.
• Prepare and deliver regular reports on account status and performance metrics to clients and internal stakeholders.

Project Coordination:

• Support the planning and execution of client projects, ensuring timely delivery and adherence to quality standards.
• Coordinate with internal teams, including sales, marketing, and product development, to address client needs and resolve any issues.

Administrative Duties:

• Maintain accurate and up-to-date records of client interactions and transactions in the CRM system.
• Assist in creating and updating account management documentation, proposals, and presentations.

Market and Product Knowledge:

• Stay informed about industry trends, competitive landscape, and our company’s products and services.
• Provide clients with insights and recommendations on how to optimize their use of our offerings.
• Identify opportunities for upselling and cross-selling additional products or services to existing clients.
• Assist the sales team in preparing proposals and presentations for potential clients.

Qualifications:

• Bachelor’s degree in Business, Marketing, Communications, or a related field.
• Previous experience in account management, customer service, or a related field is a plus.
• Strong communication and interpersonal skills with the ability to build and maintain client relationships.
• Detail-oriented with excellent organizational and multitasking abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software.
• A proactive and adaptable approach to problem-solving and a willingness to learn.