Junior Account Manager

The Fuel Store Ltd; Birmingham; Hybrid; GBP 26,000; Full time

Job summary

A leading company in fleet management is seeking a Junior Account Manager to support their growth. This role involves building client relationships, enhancing revenue, and identifying new business opportunities, along with extensive training and support. The position comes with competitive benefits and potential for career progression in a collaborative environment.

Benefits

Pension Scheme

Health & Wellbeing

Holiday Entitlement

Career Progression

Incentives & Commission

Other Perks

Qualifications

• Ability to maintain strong client relationships.
• Understanding customer needs and delivering tailored solutions.
• Identifying opportunities to upsell or cross-sell products.

Responsibilities

• Foster long-term relationships with existing clients to ensure loyalty.
• Identify new business opportunities and potential clients.
• Monitor KPIs to track success and drive improvements.

Skills

Client Relationship Management

Sales

Resilience

Communication

Time Management

Job description

Birmingham, United Kingdom | Posted on 10/06/2025

An industry leader in fleet management solutions, providing unrivaled support that keeps Britain moving. We fuel better.

Job Description

Here at The Fuel Store, we are transforming the Fleet and Fuel industry for good! We are proud to be the number one reseller in the UK, providing unrivalled support to our customers that fuels the lifeblood of Britain’s roadways.

As a family-run business with over 9 years of experience, we are committed to our founding principle: fuelling better for our customers. From single-vehicle operators to multi-fleet solutions, our customers are at the heart of everything we do. We believe our services enable them to reach new heights, and we love being part of that journey!

Our significant growth has led us to invest further in our Account Management team to increase revenue, strengthen partnerships, and expand our product portfolio. We are seeking a Junior Account Manager! You will receive extensive training and support to become an ambassador of The Fuel Store, identifying opportunities for account growth in fuel and non-fuel products to generate revenue and boost sales.

Position Details:

Type: Permanent, Full-Time

Salary: £26,000 per annum

Location: Birmingham, B2 (Hybrid)

Requirements

• Foster long-term relationships with existing clients to ensure loyalty and retention.
• Maintain high levels of client satisfaction through exceptional service.
• Identify new business opportunities and potential clients.
• Effectively present products and services to clients.
• Handle challenging situations professionally and with a solutions-focused approach.
• Share insights and best practices to support team development.
• Monitor KPIs to track success and drive improvements.
• Ensure efficient workflow and high productivity levels.

Essential Experience:

• Ability to maintain strong client relationships.
• Understanding customer needs and delivering tailored solutions.
• Identifying opportunities to upsell or cross-sell products.
• Resilience and reliability.
• Managing workflow efficiently to maximize productivity.
• Prioritizing tasks and managing time effectively.
• Learning to make commercially driven decisions to enhance sales.
• Monitoring and analyzing KPIs.

Desired Attributes:

• Strong commercial awareness.
• Motivation to work in a fast-paced environment.
• Inquisitive mindset to overcome challenges.
• Ability to challenge the status quo and understand how things work.
• Resilience and attention to detail without losing sight of the bigger picture.
• Ability to work independently and as part of a team.
• Excellent communication skills and stakeholder management.
• Logical decision-making abilities.
• Excellent organization and time management skills.

Additional Benefits:

• Pension Scheme: Enrolled after 12 weeks of continuous employment.
• Health & Wellbeing: Access to EAP and MediCash upon passing probation.
• Holiday Entitlement: 26 days plus statutory holidays, increasing with service.
• Career Progression: Personal development plans and Fueler Academy.
• Incentives & Commission: Uncapped commission and regular incentives.
• Location: Birmingham City Centre with panoramic views; optional remote work.
• Other Perks: Monthly awards, in-house competitions, free refreshments, and more. Details at https://thefuelstore.co.uk/careers

We value a sense of belonging and are growing rapidly. We seek collaborative, talented individuals eager to learn and contribute to our future. We will support and nurture your growth—just bring your drive and willingness to learn!

If you believe you can add value to The Fuel Store, please apply. Even if your experience only partially matches the requirements, we encourage you to apply. We look forward to reviewing your application and potentially discussing your fit for our team!

We are an equal opportunity employer committed to diversity and inclusion. All applicants will be considered without regard to ethnicity, race, religion, sexual orientation, gender identity, sex, family or parental status, neurodiversity, disability, marital status, veteran status, or national origin.