Junior Account Handler

JR United Kingdom; Stratford-upon-Avon; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking enthusiastic individuals to join their team in providing exceptional customer service within the insurance sector. This role offers a unique opportunity to learn about insurance while contributing to a supportive and innovative environment. You will engage in various tasks, from handling customer inquiries to maintaining accurate records, all while receiving comprehensive training. If you are a team player with strong communication skills and a desire to grow, this position could be the perfect fit for you. Join a company that values diversity and promotes a healthy work-life balance.

Benefits

Flexible Hours

Hybrid Working

Personal Development Opportunities

Volunteering Support

Qualifications

• Willingness to learn about insurance and markets.
• No prior insurance experience required; training provided.

Responsibilities

• Handle enquiries, log customer info, and create insurance documents.
• Manage data entry, premiums, and payments.

Skills

Communication Skills

Organizational Skills

Attention to Detail

Computer Literacy (Outlook, Excel, Word)

Team Collaboration

Job description

Social network you want to login/join with:

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Client:

Howden Insurance Brokers Limited

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

Who are we?

Howden is a global group of talented and passionate people, pushing the boundaries of insurance. With 21,000 employees across over 100 countries and 55 offices, we are united by a shared passion and a no-limits mindset.

Our people are our greatest asset, contributing to our inclusive culture, quality service, and growth. Recently, we acquired ABT, a UK-based specialist insurance provider for beauty and hair professionals, serving 18,000 members. We are expanding into holistic, complementary, and wellbeing insurance, creating a new center of excellence in the UK.

The Role

This role involves providing exceptional service to our customers, offering confidence and peace of mind through tailored insurance and membership packages. No prior insurance experience is necessary as training will be provided. Key responsibilities include handling enquiries, logging customer info, creating insurance documents, processing payments, and maintaining accurate records.

If you're enthusiastic about helping people and supporting our company's growth, we want you on our team.

What you’ll do

• Collaborate with team members to meet objectives
• Participate in meetings and team projects
• Create accurate client records and documentation
• Respond to market and third-party queries
• Manage data entry, premiums, and payments
• Make prospecting calls as needed
• Ensure documentation complies with company policies
• Maintain client files and produce necessary documentation
• Conduct due diligence and sanctions checks
• Follow company policies and complete regulatory training

Who we’re looking for

• Willingness to learn about insurance and markets
• Team player with good communication skills
• Organized with attention to detail
• No prior insurance experience required; training provided
• Computer literate (Outlook, Excel, Word)

What do we offer in return?

A career tailored by you, supporting personal development, volunteering, and innovation in insurance.

We promote a healthy work-life balance and support our employees in all aspects of life.

Diversity and Inclusion

We value diversity and are committed to fairness and respect for all, regardless of age, disability, race, religion, gender, sexual orientation, or family circumstances.

Reasonable adjustments

We offer accommodations like flexible hours and hybrid working to support your needs. Contact us if you require adjustments to ensure a good fit for this role.

Our sustainability promise

We are dedicated to becoming more sustainable, taking care of our people and the environment, and making a positive global impact.