JOU Operations Business Support Administrator - HIOWC 529

Thames Valley Police; Hamble-le-Rice; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Family friendly policies

Generous annual leave

Local Government Pension Scheme

Wellbeing support and Employee Assist.

Discounts through Blue Light Card

Job summary

Thames Valley Police is seeking an Operations Business Support Administrator for the JOU, based at Netley/Southern Support Headquarters, Hampshire. The role provides business support for training and operational functions, managing records, and liaising with regional and national providers.

Ideal candidates have G2-level qualifications or equivalent experience, strong IT skills, and the ability to work both in a team and independently while maintaining accuracy and confidentiality within a busy

Qualifications

• Educated to QCF Level 2 (3-5 passes) or equivalent work experience.
• Administrative experience in a busy office with multiple IT systems.
• Familiarity with manual and computerised systems.
• Ability to work in a team and independently, prioritise workloads.

Responsibilities

• Provide business support across JOU Operations Support functions and training activities.
• Manage training administration and training records across IT systems.
• Respond to enquiries and act as initial point of contact for teams.
• Support planning, events, and data requests using approved systems.

Skills

Office administration

Teamwork

Time management

Communication

Education

QCF Level 2 (3-5 passes)

Tools

Chronicle system

Job description

JOU Operations Business Support Administrator - HIOWC 529

Department JOU

Location Hamble

Rank/Grade Hampshire Pay Grade

Part/Full Time Full Time

Type of Contract Permanent

About The Role

This role is located in Netley, Southern Support Headquarters.

Vetting Level: Management vetting. Please note that you need to have lived in the UK for the last 5 years prior to applying in order to be vetted to Management level.

To provide business support role across Joint Operations Unit (JOU) Operations Support functions, including a range of administrative, office and financial tasks, supporting the training activities across Hampshire & Isle of Wight, and Thames Valley Police supporting delivery of operational policing, public safety, and specialist capabilities.

You will work within a small team as a point of contact for business support functions across a range of specialist capabilities which may include:

• Operations Events and Planning
• Public Order and CBRN
• Taser
• Marine/ Mounted (uncollaborated functions)
• Dogs
• Air Support and Live Facial Recognition
• Joint Strategic Operations and Contingency Planning
• Specialist Search, CTsecCo’s, Project Servator and Elected Officials.

You Will work with training delivery teams and manage training administration, including training records through a variety of IT systems. This will include both internal and external training requirements and working with regional and national training providers to secure courses.

You will use Chronicle system to ensure clear audit of training records for HIOWC and TVP officers and staff and respond to enquiries into teams and act as an initial point of contact, working with supervisors and managers to support data and information requests.

You will also support team meetings with administrative actions including use of IT systems and AI through approved co-pilot system to provide effective administrative records.

What’s On Offer

As members of Hampshire and Isle of Wight Constabulary police staff you will have access to a wide benefits package*, including but not limited to:

• Family friendly policies supporting those with caring responsibilities.
• Generous annual leave entitlement starting at 24 days in addition to public holidays, rising to 29 after five years’ service.
• Access to a wide range of learning and development opportunities
• Local Government Pension Scheme
• Retail, holiday and leisure discounts through Hampshire Police Leisure and Sports Club or Blue Light Card
• Excellent wellbeing support and access to Employee Assistance Programme
• Staff representation groups and inclusion network

Eye test vouchers.

Essential Qualifications

Educated to QCF Level 2 (3-5 passes) OR work experience deemed to have brought the post holder to a comparable level.

Essential Experience

Administrative experience in a busy office using a range of office systems.

• Familiarity with manual and computerised systems.
• Ability to work effectively as part of a team and independently.
• Methodical, well organised and able to prioritise and manage own workload.
• Computer literacy with good keyboard skills.
• Ability to work on own initiative, unsupervised.

Competencies and personal Qualities

We are Emotionally Aware - Level 1 We Take Ownership - Level 1 We are Collaborative- Level 1 We Support and Inspire - Level 1

Please familiarise yourself with our Values as these maybe asked at interview.

At Thames Valley Police (TVP) we work together to protect our communities. Whether as an officer, staff member or volunteer, you will make a difference and play an important role in helping achieve our mission. As you take on a role with pride and confidence, you will be supported, developed and valued, ensuring you can be at your best in the service of our communities. Learn more About Us .

Working Smart

You will be joining an organisation that strives to improve every day. In the post-pandemic era this means changing the way we work and deliver our services, which brings a number of benefits including a more flexible and capable workforce.

SupportingYou

Your wellbeing and safety is at the heart of all we do. Whilst you are doing the work that matters, we’ll be supporting you via a wide range of Wellbeing services, partnerships and initiatives. We have a number of active staff support networks and buddy schemes which you will have access to and can be involved with.We are committed to building a workforce that better reflects the communities we serve and an inclusive culture that not only values, but finds strength in difference. We also offer a comprehensive range of benefits and discount schemes, some provided directly by the organisation and others via partnerships including Blue Light card. Learn more about how we will be Supporting You .

Developing You

We promote a culture where your continuous professional development and learning is actively encouraged and where people have the opportunity, and responsibility, to achieve their full potential.

Vetting

All posts require a level of Police Vetting as per the National Vetting Code of Practice. The residency requirement is necessary to enable all applicants to be checked in an equitable manner. Thames Valley Police will allow applicants to apply who do not necessarily reach the criteria as long as they have proven UK residency and supporting evidence where necessary. Applications will be considered on a case by case basis.

As part of our ongoing commitment to fair and transparent recruitment, we provide guidance on how AI may be used during the application and interview processes. Please familiarise yourself with our AI Guidance for Applicants - TVP Careers