Joiner

Serco Limited; Tees Valley; On-site; GBP 28,000 - 35,000; Full time

Benefits offered by this job

25 days plus bank holidays

Up to 6% contributory pension scheme

Extensive internal training & 60+appr.

Employee Assistance Programme

Retail discounts

Volunteering day

Employee networks

Job summary

Serco Limited is seeking a Maintenance Craftsperson (Joiner) to deliver planned and reactive joinery work across James Cook University Hospital’s estate. You will perform first and second fix joinery, undertake refurbishment and lifecycle projects, and support statutory compliance through fire compartmentation works.

The role requires a recognised craft apprenticeship with NVQ Level 3/City & Guilds in Joinery, plus experience in building maintenance and strong health and safety practices.

Qualifications

• Completed a recognised craft apprenticeship and NVQ Level 3, City & Guilds in Joinery/Carpentry/Woodworking.
• Experience maintaining and repairing across a building estate.
• Good understanding of health and safety requirements and safe systems of work.
• Ability to work independently and manage changing priorities.
• Customer-focused with strong communication skills and team collaboration.
• Full UK driving licence advantageous.

Responsibilities

• Carry out planned preventative maintenance and reactive maintenance across the hospital estate.
• Undertake joinery duties including first fix, second fix, carcassing, bench work and repairs.
• Complete building fabric maintenance, refurbishment, lifecycle replacement and minor works projects.
• Perform fire compartmentation surveys and remedial works for statutory compliance.
• Use CAFM to record completed work, update maintenance records and manage tasks information.
• Work within a multi-skilled estates team adhering to health, safety and environmental procedures.

Skills

Health and safety

Independent worker

Customer-focused

Communication skills

Education

NVQ Level 3 / City & Guilds in Joinery

Tools

CAFM system

Job description

James Cook University Hospital, TS4 3BW

Permanent, Full Time (Mon-Fri 8:00 - 16:00 - Participation in an emergency on-call rota may be required, along with flexibility to work additional hours when necessary)

Ready to impact a better future?

As a Maintenance Craftsperson (Joiner) within our Healthcare team, you'll help maintain a safe, compliant and well-presented hospital environment through the delivery of planned and reactive building fabric maintenance. Your craftsmanship and expertise will support the smooth operation of a busy acute hospital, ensuring colleagues, patients and visitors can rely on a safe and effective healthcare setting.

Our work touches lives every day. From maintaining critical fire compartmentation to carrying out essential repairs and improvement works, you'll have a direct positive impact on communities by helping to ensure healthcare facilities remain safe, functional and fit for purpose. This is a role where quality workmanship, care and pride in what you do will help impact a better future.

What you'll do as a Maintenance Craftsperson (Joiner)

• Carry out planned preventative maintenance (PPM) and reactive maintenance activities across the hospital estate.
• Undertake a wide range of joinery duties including first fix, second fix, carcassing, bench work and general repairs.
• Complete building fabric maintenance, refurbishment, lifecycle replacement and minor works projects within agreed timescales.
• Perform fire compartmentation surveys and undertake remedial works to support statutory compliance.
• Use the Computer Aided Facilities Management (CAFM) system to record completed work, update maintenance records and manage task information.
• Work collaboratively within a multi-skilled estates team to deliver an efficient maintenance service while adhering to health, safety and environmental procedures.

Does this sound like you?

• Completed a recognised craft apprenticeship and hold a relevant NVQ Level 3, City and Guilds qualification or equivalent in Joinery, Carpentry or Woodworking.
• Experience carrying out maintenance and repair activities across a diverse building estate.
• Good understanding of health and safety requirements and safe systems of work.
• Able to work independently, solve problems effectively and manage changing priorities.
• Customer-focused with strong communication skills and the ability to work positively as part of a team.
• A full UK driving licence would be advantageous.

What we offer

• 25 days plus bank holidays
• Up to 6% contributory pension scheme
• Over 1,100 internal courses available, funding for qualifications and apprenticeships (we currently offer over 60 different apprenticeships), mentoring opportunities, and a focus on internal progression.
• Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
• Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
• Paid volunteering day, tax‑free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
• Our employee networks support connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including veterans, LGBTQIA+ employees, women, parents and carers, people with disabilities, and people from all cultural backgrounds.

Vetting and checks

A Standard DBS check will be carried out for this position. This includes spent and unspent convictions, cautions, reprimands, and warnings as permitted under the Rehabilitation of Offenders Act. An Occupational Health Questionnaire will also be completed so we can ensure you have the necessary support to perform your duties.