Jo Malone London Stamford Christmas Stylist Various Hours

The Estée Lauder Companies; Stamford; On-site; GBP 18,000 - 23,000; Full time

Job summary

Jo Malone London in Stamford is seeking a Boutique Stylist to deliver exceptional customer experiences in a luxury boutique. You will welcome visitors from around the world and showcase The World of Jo Malone London to customers, global colleagues, corporate clients and media contacts.

The role emphasizes creativity, memorable experiences, and personal fragrance consultations. You will help maintain the store, support with opening/closing, and participate in events, weddings consultations, and

Qualifications

• Provide inspirational, authentic and personalized customer service.
• Ability to work retail hours including nights, weekends and events.

Responsibilities

• Deliver outstanding customer service to every visitor.
• Maintain store environment and assist with opening/closing duties.

Skills

Customer service excellence

Job description

Description

At Jo Malone London, bringing the brand’s generosity to life within our boutiques through exceptional customer service is paramount. Fragrant fun, curiosity and kindness are key. In this role you will truly be the host with the most, entertaining visitors from across the globe and showcasing The World of Jo Malone London to our customers, global colleagues, and corporate clients and media contacts. Creativity is our day to day. From the signature Hand and Arm massage to hosting wedding consultations where you will help bottle some of their most precious memories. From floral crowns to graffiti artists, chocolate tasting and cocktail master classes, our services and events are the talk of the town.

The primary responsibility is to provide outstanding customer service to each customer and to deliver on service goals. Other responsibilities include, but are not limited to, maintaining the store environment, operations, assisting with opening and closing of the Boutique and housekeeping duties. The Stylist will understand their individual sales and service goals

Qualifications

• The ability to provide inspirational, authentic and personalized customer service
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
• Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview