Jo Malone London Bluewater Christmas Stylist Various Hours

The Estée Lauder Companies; Dartford; On-site; GBP 21,000 - 25,000; Full time

Job summary

Jo Malone London is seeking a Boutique Stylist to welcome visitors from around the world and demonstrate The World of Jo Malone London through exceptional service and hosting.

You will help create memorable experiences, support daily store operations, and participate in events and consultations. The role emphasizes a warm, knowledgeable approach and teamwork within a fast-paced luxury retail environment in Dartford.

Qualifications

• Deliver inspirational, authentic and personalized customer service.
• Able to work retail hours including days, nights, weekends and special events in a fast-paced work environment.
• Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview

Responsibilities

• Provide outstanding customer service to each customer and to deliver on service goals.
• Maintain the store environment, operations, and housekeeping duties.
• Assist with opening and closing of the Boutique and overall store operations.

Skills

Personalized service

Inspirational service

Retail hours flexibility

Interpersonal communication

Job description

Description

At Jo Malone London, bringing the brand’s generosity to life within our boutiques through exceptional customer service is paramount. Fragrant fun, curiosity and kindness are key. In this role you will truly be the host with the most, entertaining visitors from across the globe and showcasing The World of Jo Malone London to our customers, global colleagues, and corporate clients and media contacts. Creativity is our day to day. From the signature Hand and Arm massage to hosting wedding consultations where you will help bottle some of their most precious memories. From floral crowns to graffiti artists, chocolate tasting and cocktail master classes, our services and events are the talk of the town.

The primary responsibility is to provide outstanding customer service to each customer and to deliver on service goals. Other responsibilities include, but are not limited to, maintaining the store environment, operations, assisting with opening and closing of the Boutique and housekeeping duties. The Stylist will understand their individual sales and service goals

Qualifications

• The ability to provide inspirational, authentic and personalized customer service
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
• Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview