Jo Malone London St Albans Christmas Stylist Various Hours

The Estée Lauder Companies; St Albans; On-site; GBP 20,000 - 26,000; Full time

Job summary

Jo Malone London boutique roles focus on outstanding customer service, hosting experiences and showcasing The World of Jo Malone to customers, corporate clients and media contacts. You'll entertain visitors from across the globe and deliver on service goals in a fast-paced luxury environment.

You will maintain the store, support opening and closing procedures, and handle housekeeping duties while aligning with sales targets.

Qualifications

• The ability to provide inspirational, authentic and personalized customer service
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
• Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview

Responsibilities

• Provide outstanding customer service and deliver on service goals
• Maintain store environment and operations
• Assist with opening and closing of the Boutique and housekeeping duties
• Understand and contribute to achieving individual sales and service goals

Skills

Customer service

Sales oriented

Hospitality

Job description

Description

At Jo Malone London, bringing the brand’s generosity to life within our boutiques through exceptional customer service is paramount. Fragrant fun, curiosity and kindness are key. In this role you will truly be the host with the most, entertaining visitors from across the globe and showcasing The World of Jo Malone London to our customers, global colleagues, and corporate clients and media contacts. Creativity is our day to day. From the signature Hand and Arm massage to hosting wedding consultations where you will help bottle some of their most precious memories. From floral crowns to graffiti artists, chocolate tasting and cocktail master classes, our services and events are the talk of the town.

The primary responsibility is to provide outstanding customer service to each customer and to deliver on service goals. Other responsibilities include, but are not limited to, maintaining the store environment, operations, assisting with opening and closing of the Boutique and housekeeping duties. The Stylist will understand their individual sales and service goals

Qualifications

• The ability to provide inspirational, authentic and personalized customer service
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
• Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview