Jewelry Store Assistant Manager — Lead & Grow Sales

Ernest Jones; Reading; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Sales incentives

Staff discount

33 days holiday

Retirement plan

Life Assurance

Study support

Health & wellbeing

Financial wellbeing

Give As You Earn

Real Rewards

Job summary

Ernest Jones is seeking an Assistant Manager to support the Store Manager in achieving store targets and promoting a customer-first sales culture. You will coach and inspire your team, run the store when the Store Manager is absent, and organise activities to optimise performance.

This role focuses on developing your team's potential, delivering exceptional customer experiences, and upholding company policies while driving commercial results in a luxury jewellery environment.

Qualifications

• Inspirational leadership credentials with an impressive track record in retail Assistant / Store Management.
• Commercially savvy approach with drive to improve and deliver results.
• Experience coaching and motivating others to develop team members.

Responsibilities

• Support Store Manager in achieving store targets and sales culture.
• Plan, adjust priorities and organise activities regularly.
• Lead by example, coach and inspire the team to deliver excellent customer service.
• Run the store in the Store Manager's absence and ensure policy compliance.

Skills

Leadership

Retail management

Coaching

Sales leadership

Customer service

Job description

Ernest Jones is seeking an Assistant Manager to support the Store Manager in achieving store targets and promoting a customer-first sales culture. You will coach and inspire your team, run the store when the Store Manager is absent, and organise activities to optimise performance.

This role focuses on developing your team's potential, delivering exceptional customer experiences, and upholding company policies while driving commercial results in a luxury jewellery environment.