Assistant Manager

Ernest Jones; Reading; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Sales incentives

Staff discount

33 days holiday

Retirement plan

Life Assurance

Study support

Health & wellbeing

Financial wellbeing

Give As You Earn

Real Rewards

Job summary

Ernest Jones is seeking an Assistant Manager to support the Store Manager in achieving store targets and promoting a customer-first sales culture. You will coach and inspire your team, run the store when the Store Manager is absent, and organise activities to optimise performance.

This role focuses on developing your team's potential, delivering exceptional customer experiences, and upholding company policies while driving commercial results in a luxury jewellery environment.

Qualifications

• Inspirational leadership credentials with an impressive track record in retail Assistant / Store Management.
• Commercially savvy approach with drive to improve and deliver results.
• Experience coaching and motivating others to develop team members.

Responsibilities

• Support Store Manager in achieving store targets and sales culture.
• Plan, adjust priorities and organise activities regularly.
• Lead by example, coach and inspire the team to deliver excellent customer service.
• Run the store in the Store Manager's absence and ensure policy compliance.

Skills

Leadership

Retail management

Coaching

Sales leadership

Customer service

Job description

CELEBRATE LIFE & EXPRESS LOVE

Assistant Manager – Ernest Jones

As Assistant Store Manager here at Ernest Jones in you'll join the team in a store within the local area.

You’ll support our Store Manager in achieving the store’s targets through promoting the sales culture instore, building and inspiring a strong customer-first team and by ensuring compliance with company policies and procedures. You’ll be passionate about role modelling your selling skills, coaching and inspiring your team through great leadership and adopting a proactive approach to sales management.

You’ll run the store when the Store Manager is not present and will be required to plan, adjust priorities and organise activities regularly.

At Ernest Jones you’ll devote your time to establishing excellent relationships with our clients to ensure that when making a special purchase from our breath-taking collection of exquisite diamonds, our selection of some of the world’s most prestigious watch brands or our extensive range of exclusive luxury jewellery and gift items that they are guided by your experience and knowledge to select the perfect piece to mark their occasion.

The experience of working in Jewellery and Watch retail is truly unique – join us and be part of something special!

Are you the perfect gem?

• Inspirational leadership credentials with an impressive track record in retail Assistant / Store Management
• A commercially savvy approach with a drive to continuously improve and deliver outstanding results
• Great experience of coaching and motivating others with a passion for developing your team members to achieve their full potential.
• An interest in the Jewellery industry and a real appreciation for our products with a passion to help our customers Celebrate Life and Express Love.

Upon joining us as Assistant Manager you’ll be supported from day-one through our bespoke Management Induction programme which equips you with the core detail you require in order to succeed in-store. Brand training and internationally recognised Gemmological qualifications and other product-based training modules will all also be available at your fingertips through our internal 'Signet Jewellery Academy'.

In addition to being able to access dedicated Learning & Development resources you’ll also achieve the following benefits:

• Competitive salary including sales incentives.
• Generous discount of up to 30% off our fabulous products from day one.
• An annual enhanced discount to celebrate the day you joined our team.
• Retirement Savings plans which offer flexibility in the way you save for the future.
• Immediate Life Assurance from day one.
• A minimum of 33 days holiday per year.
• Recognised qualifications, study support and structured career progression.
• Health and Wellbeing Scheme.
• Financial Wellbeing scheme.
• Give As You Earn scheme – An easy way to support causes close to your heart.
• Real Rewards - exclusive discounts on groceries, travel and leisure.

Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But that’s not all, we are part of the world’s largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you

Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion.

We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.