Assistant Manager

Ernest Jones; Glasgow; Hybrid; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Generous staff discount

Life Assurance from day one

Up to 33 days holiday per year

Learning & Development resources

Retirement Savings plan

Wellbeing scheme

Give As You Earn

Job summary

Ernest Jones is seeking an Assistant Manager for the Silverburn Glasgow store. You will support the Store Manager in driving sales, mentoring a customer-focused team and maintaining policies across the shop floor.

You will supervise operations in the manager's absence, plan priorities, and help deliver an outstanding jewellery and watch shopping experience for our clients.

Qualifications

• Proven track record in retail supervision or assistant/store management.
• Ability to coach and motivate teams to achieve targets.
• Strong customer service ethos and sales skills.

Responsibilities

• Assist Store Manager in achieving store targets and sales culture.
• Run the store in the Manager's absence and plan priorities.
• Lead and develop the customer-first team with proactive leadership.
• Ensure compliance with company policies and procedures.

Skills

Leadership

Retail Management

Coaching

Sales driven

Customer service

Job description

CELEBRATE LIFE & EXPRESS LOVE

Assistant Manager – Ernest Jones - Silverburn Glasgow

As Assistant Store Manager here at Ernest Jones in you'll join the team in a store within the local area.

You’ll support our Store Manager in achieving the store’s targets through promoting the sales culture instore, building and inspiring a strong customer-first team and by ensuring compliance with company policies and procedures. You’ll be passionate about role modelling your selling skills, coaching and inspiring your team through great leadership and adopting a proactive approach to sales management.

You’ll run the store when the Store Manager is not present and will be required to plan, adjust priorities and organise activities regularly.

At Ernest Jones you’ll devote your time to establishing excellent relationships with our clients to ensure that when making a special purchase from our breath-taking collection of exquisite diamonds, our selection of some of the world's most prestigious watch brands or our extensive range of exclusive luxury jewellery and gift items that they are guided by your experience and knowledge to select the perfect piece to mark their occasion.

The experience of working in Jewellery and Watch retail is truly unique – join us and be part of something special!

Are you the perfect gem?

We’re looking for suitable candidates to demonstrate the following:

• Inspirational leadership credentials with an impressive track record in retail Assistant / Store Management
• A commercially savvy approach with a drive to continuously improve and deliver outstanding results
• Great experience of coaching and motivating others with a passion for developing your team members to achieve their full potential.
• An interest in the Jewellery industry and a real appreciation for our products with a passion to help our customers Celebrate Life and Express Love.

In addition to being able to access dedicated Learning & Development resources you’ll also achieve the following benefits:

• Competitive salary including sales incentives.
• Generous discount of up to 30% off our fabulous products from day one.
• An annual enhanced discount to celebrate the day you joined our team.
• Retirement Savings plans which offer flexibility in the way you save for the future.
• Immediate Life Assurance from day one.
• A minimum of 33 days holiday per year.
• Recognised qualifications, study support and structured career progression.
• Health and Wellbeing Scheme.
• Financial Wellbeing scheme.
• Give As You Earn scheme – An easy way to support causes close to your heart.
• Real Rewards - exclusive discounts on groceries, travel and leisure.

Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But that’s not all, we are part of the world’s largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you

Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion.

We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.