Assistant Manager | Ernest Jones

Shop Silverburn; Glasgow; Hybrid; GBP 29,000 - 36,000; Full time

Benefits offered by this job

Competitive salary & incentives

Staff discount 30%

Annual enhanced discount

Retirement savings plan

Life assurance

33 days holiday

Learning & development

Health & wellbeing

Give As You Earn

Real Rewards

Job summary

Ernest Jones is seeking an Assistant Store Manager to join the team in our Glasgow area store. You’ll support the Store Manager in achieving targets, promote a sales-driven culture, and lead a customer-first team while ensuring compliance with company policies.

You’ll run the store in the Store Manager’s absence, plan priorities and organise activities regularly. The role offers extensive training through our Signet Jewellery Academy and a strong progression path within luxurious jewellery and

Qualifications

• Demonstrated leadership in a retail environment.
• Strong commercial awareness with a drive to improve results.
• Experience coaching and motivating a sales team to its potential.

Responsibilities

• Support the Store Manager in achieving store targets and sales culture in-store.
• Run the store when the Store Manager is absent and plan priorities regularly.
• Promote customer-first service and ensure compliance with company policies and procedures.

Skills

Inspirational leadership

Commercially savvy

Coaching & mentoring

Job description

As Assistant Store Manager here at Ernest Jones you’ll join the team in a store within the local area.

You’ll support our Store Manager in achieving the store’s targets through promoting the sales culture instore, building and inspiring a strong customer-first team and by ensuring compliance with company policies and procedures. You’ll be passionate about role modelling your selling skills, coaching and inspiring your team through great leadership and adopting a proactive approach to sales management.

You’ll run the store when the Store Manager is not present and will be required to plan, adjust priorities and organise activities regularly.

At Ernest Jones you’ll devote your time to establishing excellent relationships with our clients to ensure that when making a special purchase from our breath-taking collection of exquisite diamonds, our selection of some of the world’s most prestigious watch brands or our extensive range of exclusive luxury jewellery and gift items that they are guided by your experience and knowledge to select the perfect piece to mark their occasion.

The experience of working in Jewellery and Watch retail is truly unique – join us and be part of something special!

Are you the perfect gem?

We’re looking for suitable candidates to demonstrate the following:

• Inspirational leadership credentials with an impressive track record in retail Assistant / Store Management
• A commercially savvy approach with a drive to continuously improve and deliver outstanding results
• Great experience of coaching and motivating others with a passion for developing your team members to achieve their full potential.
• An interest in the Jewellery industry and a real appreciation for our products with a passion to help our customers Celebrate Life and Express Love.

What will you receive in return?

Upon joining us as Assistant Manager you’ll be supported from day-one through our bespoke Management Induction programme which equips you with the core detail you require in order to succeed in-store. Brand training and internationally recognised Gemmological qualifications and other product-based training modules will all also be available at your fingertips through our internal ‘Signet Jewellery Academy’.

In addition to being able to access dedicated Learning & Development resources you’ll also achieve the following benefits:

• Competitive salary including sales incentives.
• Generous discount of up to 30% off our fabulous products from day one.
• An annual enhanced discount to celebrate the day you joined our team.
• Retirement Savings plans which offer flexibility in the way you save for the future.
• Immediate Life Assurance from day one.
• A minimum of 33 days holiday per year.
• Recognised qualifications, study support and structured career progression.
• Health and Wellbeing Scheme.
• Give As You Earn scheme – An easy way to support causes close to your heart.
• Real Rewards – exclusive discounts on groceries, travel and leisure.