Jewellery Sales Associate (22.5 hours - Fixed Term Contract)

Liberty.; Greater London; On-site; GBP 18,000 - 24,000; Part time

Job summary

Liberty. in London is seeking a Part-Time Sales Associate for the Fine Jewellery department. You will engage customers with expert product knowledge and guide them through the collections with enthusiasm and care.

You will maximise sales, nurture repeat customers, and contribute to a collaborative team in a fast-paced environment. This fixed-term contract runs until 1 August 2027, with a 3-day-per-week schedule.

Qualifications

• Knowledge of gemstones and jewellery materials.
• Strong understanding of luxury jewellery brands and heritage.
• Excellent customer service and communication skills.
• Proven ability to drive sales and meet targets.
• Collaborative team player in a fast-paced environment.

Responsibilities

• Deliver exceptional customer service and guide customers through Fine Jewellery collections.
• Demonstrate expert product knowledge and tell the stories behind designers and pieces.
• Maximise sales and nurture repeat customers.
• Work closely with a collaborative team to achieve targets.
• Maintain high standards of presentation and store operations.

Skills

Gemstones knowledge

Jewellery brands knowledge

Customer service

Sales ability

Team collaboration

Job description

We are looking for a Part-Time Sales Associate with luxury retail experience to join our fabulous Fine Jewellery department at Liberty. This is a fixed-term contract ending the 1st August 2027, working 3 days per week. Our offer is a unique mix of UK home-grown designers and everyone's favourite designer classics, remaining as ever 'the chosen resort of the artistic shopper'.

This is a client-focused role for someone with a real passion for fine jewellery and a strong understanding of gemstones, precious metals and craftsmanship. You will deliver the most exceptional customer service, guiding customers through the collections with expert product knowledge and the stories behind the designers and their pieces. You will maximise sales at every opportunity, nurture repeat customers, and work closely with a collaborative team to achieve shared targets in a fast-paced, ever-changing environment.

What We Would Love To See

• Exceptional knowledge of both niche and established Jewellery brands.
• A strong understanding of gemstones, precious metals and jewellery materials.
• The ability to prioritise and manage multiple tasks effectively.
• A high level of customer service.
• The ability to work with a diverse client base in a fast-paced and ever-changing environment.
• A natural collaborative spirit, contributing positively to the team and wider store environment.
• A proven ability to sell and consistently reach sales targets.
• A genuine appreciation for Liberty's heritage and the unique spirit that defines us.

Please note, this role will be offered on a fixed-term contract, ending 1st August 2027.

Liberty is proud to be an equal opportunities employer and opposes all forms of unlawful discrimination. We are committed to creating an environment where people from all backgrounds can thrive – bringing their unique perspectives, skills, and experience to everything we do.

We are dedicated to eliminating both conscious and unconscious bias from our practices. Our approach is grounded in respect, fairness, and consistency, ensuring that no one is treated less favourably based on gender, race, age, disability, sexual orientation, religion or belief, or any other protected characteristic.