Jewellery Sales Associate (22.5 hours - Fixed Term Contract)

Liberty London plc; Greater London; On-site; GBP 17,000 - 21,000; Part time

Job summary

Liberty London plc in London is seeking a Part-Time Sales Associate with luxury retail experience to join our Fine Jewellery department on a fixed-term contract ending 1st August 2027, working 3 days per week.

You will deliver exceptional customer service, guiding customers with expert product knowledge and the stories behind the designers and their pieces. You will maximise sales and nurture repeat customers within a collaborative team.

Qualifications

• Exceptional knowledge of jewellery brands and materials.
• Strong understanding of gemstones, precious metals and craftsmanship.
• Excellent communication skills and client facing experience.
• Ability to prioritise and manage multiple tasks in a busy environment.
• High level of customer service with a focus on client satisfaction.
• Ability to work with a diverse client base in a fast-paced setting.
• Collaborative mindset and positive team contribution.
• Proven ability to sell and consistently reach sales targets.
• Experience in department-specific jewellery sales is a plus.
• Genuine appreciation for Liberty's heritage and ethos.

Responsibilities

• Deliver exceptional customer service and guidance to clients.
• Guide customers through the Fine Jewellery collections with expert product knowledge.
• Maximise sales opportunities and nurture repeat customers.
• Collaborate with teammates to achieve shared targets in a fast-paced environment.

Skills

Jewellery knowledge

Customer service

Sales targets

Strong communication

Team player

Job description

Role Overview:

We are looking for a Part-Time Sales Associate with luxury retail experience to join our fabulous Fine Jewellery department at Liberty. This is a fixed-term contract ending the 1st August 2027, working 3 days per week. Our offer is a unique mix of UK home-grown designers and everyone's favourite designer classics, remaining as ever 'the chosen resort of the artistic shopper'.

This is a client-focused role for someone with a real passion for fine jewellery and a strong understanding of gemstones, precious metals and craftsmanship. You will deliver the most exceptional customer service, guiding customers through the collections with expert product knowledge and the stories behind the designers and their pieces. You will maximise sales at every opportunity, nurture repeat customers, and work closely with a collaborative team to achieve shared targets in a fast-paced, ever-changing environment.

What We Would Love To See:

• Exceptional knowledge of both niche and established Jewellery brands.

• A strong understanding of gemstones, precious metals and jewellery materials.

• Strong communication skills.

• The ability to prioritise and manage multiple tasks effectively.

• A high level of customer service.

• The ability to work with a diverse client base in a fast-paced and ever-changing environment.

• A natural collaborative spirit, contributing positively to the team and wider store environment.

• A proven ability to sell and consistently reach sales targets.

• Relevant experience in department-specific sales role.

• A genuine appreciation for Liberty's heritage and the unique spirit that defines us.

Please note, this role will be offered on a fixed-term contract, ending 1st August 2027.

Liberty is proud to be an equal opportunities employer and opposes all forms of unlawful discrimination. We are committed to creating an environment where people from all backgrounds can thrive – bringing their unique perspectives, skills, and experience to everything we do.

We are dedicated to eliminating both conscious and unconscious bias from our practices. Our approach is grounded in respect, fairness, and consistency, ensuring that no one is treated less favourably based on gender, race, age, disability, sexual orientation, religion or belief, or any other protected characteristic.