Jewellery Production & Logistics Coordinator

Dweet.; Greater London; Hybrid; GBP 32,000 - 46,000; Full time

Job summary

Kimai, a modern fine jewellery brand in London, is seeking a Production & Logistics Coordinator to manage the end-to-end production journey of engagement rings, wedding bands, and bespoke pieces for the UK market. You will ensure on-time delivery, stock accuracy, and seamless coordination across ateliers, stores and online channels.

Ideal candidates are highly organised with jewellery production experience, strong attention to detail, and excellent communication across teams.

Qualifications

• Previous experience in the jewellery industry is essential.
• Strong understanding of fine jewellery production processes.
• Highly organised with excellent attention to detail.
• Able to manage multiple priorities and work to tight deadlines.
• Proactive, solution-oriented and comfortable working in a fast-paced environment.
• Excellent communication skills and confident working across different teams.
• Experience with inventory or order management systems is a plus.

Responsibilities

• Manage the end-to-end production of engagement rings, wedding bands and bespoke orders for the UK market, ensuring all deadlines are met.
• Liaise daily with our ateliers to monitor production progress and resolve any issues.
• Perform quality control on finished jewellery before dispatch or collection, ensuring every piece meets Kimai's quality standards.
• Coordinate closely with the sales team on made-to-order production and stock replenishment.
• Manage stock logistics, including transfers between ateliers, stores and warehouses.
• Prepare and ship all UK online orders, ensuring accuracy and timely dispatch.
• Handle customer service for the UK online store, supporting customers throughout their order journey.
• Maintain accurate production, stock and order records.

Skills

Jewellery production

Logistics coordination

Inventory management

Multitasking

Attention to detail

Communication

Proactive

Job description

Kimai, a modern fine jewellery brand in London, is seeking a Production & Logistics Coordinator to manage the end-to-end production journey of engagement rings, wedding bands, and bespoke pieces for the UK market. You will ensure on-time delivery, stock accuracy, and seamless coordination across ateliers, stores and online channels.

Ideal candidates are highly organised with jewellery production experience, strong attention to detail, and excellent communication across teams.