Japanese speaking Publisher and Customer Relations Coordinator

Centre People; London; Hybrid; GBP 80,000 - 100,000; Part time

Job summary

An established industry player in publishing seeks a Japanese-speaking Publisher and Customer Relations Coordinator. This part-time role offers the chance to engage with international partners, manage orders, and ensure excellent customer service. The ideal candidate will possess strong communication skills in both English and Japanese, along with a relevant degree. Enjoy a collaborative work environment in the heart of London, with flexible working arrangements after the probation period. If you're passionate about publishing and customer relations, this opportunity is perfect for you.

Benefits

Travel fee reimbursement (Zone 1-4)

Qualifications

• Business level of English and Japanese required.
• Experience with in-house order management systems preferred.

Responsibilities

• Assist Operations Manager and General Manager with daily tasks.
• Handle inquiries, orders, and payments with suppliers.
• Conduct market research and write reports.

Skills

Japanese language proficiency (JLPT N1 or N2)

Business English proficiency

Communication skills

Market research

Education

Bachelor's degree

Master's degree (preferred)

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Access

Microsoft Outlook

Job description

• Japanese speaking Publisher and Customer Relations Coordinator

Ref: CN46512

Japanese speaking Publisher and Customer Relations Coordinator

Sector

Sector Others

Type

Type Part-time, Permanent

Location

Location London

Salary (Annual)

A Japanese publisher in London is currently recruiting a Publisher and Customer Relations Coordinator on a part-time basis.
In this role you will be responsible for assisting the Operations Manager and General Manager in carrying out a wide range of tasks. The role requires plenty of daily communication with staff working in other bases outside the UK (mainly in Japan), their business partners and clients. The responsibilities also include preparing shipments and general office administration tasks such as answering phone calls, making payments and filing.
Business level of English and is required for this role.

CN46512

TYPE: Permanent, part-time
WORKING HOURS: 4 hours per day from Monday to Friday (5 days)
SALARY: £15 per hour depending on experience, plus travel fee (Zone 1-4)
START: ASAP
LOCATION: Central London (Expected to work every day in the office during the probation period. 4 days of working from home, 1 day in the office afterwards)
BENEFITS: Travel fee (Zone 1-4)

Publisher and Customer Relations Coordinator Main Responsibilities:
• Make enquiries to suppliers about orders for publications
• Place orders and processing the payments
• Resolve problems in order processing and distribution
• Negotiate with suppliers
• Prepare shipments
• Meet publishers, distributors, and institutional clients in Europe
• Conduct market research and write marketing reports
• Attend trade shows and academic conferences
• Provide a high-quality service to the customers
• Write regular business reports
• Handle general office administration tasks, e.g. answering the telephone, filing documents, and organise incoming mail

Publisher and Customer Relations Coordinator Ideal Candidate:
• Business level of English and Japanese (JLPT N1 or N2 level)
• Bachelor's degree is required.
• Master's degree recipient is preferred
• Microsoft Word, Excel, PowerPoint, Access, and Outlook
• Experience of using in-house order management system

** All applicants must have the right to work in the UK as the Company is not able to offer visa support.

** Working holiday and graduate visa holders with more than 18 months remaining on their visa may also apply, depending on their experience.

If your application is successful, you will be contacted within two business days.
We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs.

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