Sr. Program Manager, Amazon Artificial General Intelligence (AGI) - Information

Amazon; London; On-site; GBP 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company as a Sr. Program Manager in the Artificial General Intelligence sector, where your expertise will shape the future of AI-driven information solutions. In this dynamic role, you will lead initiatives tailored for Japanese customers, ensuring culturally relevant experiences while collaborating with diverse teams. Your analytical skills and deep understanding of Japanese culture will drive improvements and innovations in customer engagement. If you are passionate about AI and eager to make a significant impact, this is the opportunity for you.

Qualifications

• 5+ years of experience in program or product management.
• Strong analytical skills to translate data into insights.
• Excellent communication skills in English and Japanese.

Responsibilities

• Lead the AGI Information product for Japanese customers.
• Collaborate with teams to enhance customer experiences.
• Analyze feedback to improve information delivery.

Skills

Program Management

Product Management

Analytical Skills

Cross-functional Team Leadership

Communication Skills (English and Japanese)

Cultural Knowledge of Japan

Education

Bachelor's Degree

Master's Degree (Preferred)

Job description

Sr. Program Manager, Amazon Artificial General Intelligence (AGI) - Information

Amazon's Artificial General Intelligence organization is building the next generation of solutions and experiences with AI, shaping the way information is delivered, consumed and utilized.
That's where you come in. We're looking for a Sr. Program Manager to join our International team to help us build the future. As a Program Manager, you will be responsible for identifying and executing on opportunities to bring information to our team’s customers and beyond.

Key job responsibilities
In this role you will:
- Lead the AGI Information product, and its application for customers in Japan, setting and tracking country-specific goals and business metrics. Ensure the product meets high standards of engagement and quality.
- Act as the final reviewer for all customer experiences, ensuring they are culturally relevant and linguistically appropriate for Japanese users. Define and enforce customer experience guidelines.
- Identify opportunities to improve the Information experience, by analyzing customer feedback and data.
- Collaborate with cross-functional teams to deliver new features tailored to Japanese users.
- Stay updated on key events and trends in Japan, ensuring that AGI Information content remains timely, accurate, and relevant.
- Develop strategies to enhance the visibility of AGI Information features in Alexa for Japanese customer, working with marketing teams and leveraging internal tools.
- Collaborate with internal and external stakeholders, providing region-specific input and supporting country-specific initiatives.
- Drive process improvements to scale efficiently and manage risks by proactively identifying potential issues impacting the Japanese customer experience.


About the team
The AGI Information team sits at the intersection of AI technology and trusted information. Driven by our passion for how AI can be used by products to generate new experiences, we move swiftly and purposefully to develop the most comprehensive, intuitive, and trusted information sources for AI models and customers.

BASIC QUALIFICATIONS

- 5+ years of experience in program management, product management, or a related field.
- Proven track record of delivering complex projects, from concept to execution, in a fast-paced environment.
- Experience in managing cross-functional teams and working with diverse stakeholders.
- Strong analytical and problem-solving skills, with the ability to translate data into actionable insights.
- Experience with metrics tracking, goal setting, and driving business performance.
- Excellent written and verbal communication skills in English and Japanese.
- In-depth knowledge of Japanese culture, current events, societal trends, and customer preferences.
- Understanding of how these factors influence customer expectations and behaviors.

PREFERRED QUALIFICATIONS

- 7+ years of experience in program management or product management, ideally within a tech or AI-driven organization.
- Familiarity with AI, machine learning, or voice assistant technologies.
- Experience in customer experience strategy, particularly for localized or international markets.
- Proven ability to influence and collaborate with engineering, marketing, and business development teams.
- Familiarity with the cultural and societal trends of Japanese-speaking regions.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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