ITIL Process Manager

London Ambulance Service NHS Trust; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

London Ambulance Service NHS Trust in London is seeking an ITIL Process Manager to lead the planning, design and implementation of the ITIL Framework across the Digital & Data Directorate and all areas where digital services are used.

The post holder will oversee the smooth functioning, performance and security of the Trust's digital services, applications and infrastructure, ensuring compliance with ITIL functions and process mandates.

Responsibilities

• Lead the planning, design and implementation of the ITIL Framework across the Digital & Data Directorate and all areas where digital services are used.
• Oversee the smooth functioning, performance and security of the Trust's digital services, applications and infrastructure, ensuring compliance with ITIL functions and process mandates.

Job description

The London Ambulance Service (LAS) relies on highly available, reliable, sustainable and cost-effective digital services to support the delivery of urgent and emergency care.
The IT Infrastructure Library (ITIL) Process Manager is responsible for the tracking, planning, design and implementation of the ITIL Framework across the Digital & Data Directorate and all areas of the Trust where there is either contact with Digital & Data Services or a request for digital services.
The post holder will lead the smooth functioning, performance, and security of the Trust's digital services, applications and digital infrastructure through adherence to formal ITIL functions and process mandates.