Italian speaking Travel Operations Executive

JR United Kingdom; London; Hybrid; GBP 27,000 - 32,000; Full time

Job summary

An established industry player is looking for an Italian-speaking Travel Operations Executive to join their dynamic team in London. This role offers the opportunity to provide exceptional customer service to clients traveling throughout the UK and Ireland. You'll be responsible for handling inbound communications, negotiating supplier rates, and attending industry events, all while working in a hybrid environment. If you have a passion for travel and a knack for problem-solving, this position is perfect for you. Join a forward-thinking company that values teamwork and innovation!

Qualifications

• Experience with tour operators or related service providers.
• Good knowledge of UK tourism products and destinations.

Responsibilities

• Providing high-level customer service to customers.
• Handling inbound communications and responding promptly.
• Collaborating with internal departments for efficient business operations.

Skills

Fluent in Italian

Excellent command of English

Customer service

Negotiation skills

Problem-solving skills

Attention to detail

IT literacy

Job description

Job Title: Italian speaking Travel Operations Executive, London

Client: French Selection UK

Location: London, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 4

Posted: 05.05.2025

Expiry Date: 19.06.2025

Job Description:

French Selection UK is seeking an Italian speaking Travel Operations Executive based in North London with hybrid working options. The role involves providing exceptional customer service to clients and groups traveling throughout the UK & Ireland, handling inbound communications, negotiating supplier rates, and attending trade fairs and familiarisation trips.

Main Duties:

• Providing high-level customer service to customers
• Handling inbound communications and responding promptly
• Collaborating with internal departments for efficient business operations
• Gaining knowledge of holiday group requirements and offers
• Negotiating supplier rates for best prices
• Attending industry events as directed

Candidate Requirements:

• Excellent command of English and full fluency in Italian
• Experience with tour operators or related service providers
• Good knowledge of UK tourism products and destinations
• Positive, confident, and dynamic personality with problem-solving skills
• Strong team player with excellent communication skills
• Attention to detail and IT literate

Salary: Up to £32,000 depending on experience plus benefits.

To apply, visit the French Selection website, go to the vacancies page, and search for job reference: 5476I. Website: www.french-selection.co.uk