Italian-Speaking Client Relations Associate

Man Group; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

Man Group is recruiting an Associate in Global Client Relations to support the Italian sales team from London or Pfäffikon. You will manage day‑to‑day client inquiries, CRM governance, and onboarding of investors while liaising with internal stakeholders to enhance efficiency and client experience.

You will develop expertise across alternative asset classes and may secure a permanent position after successful contract completion, with a focus on accuracy and timely reporting.

Qualifications

• Bachelor’s degree with 2+ years in client relations, client services, investor relations, or investment operations in financial services.
• Awareness of AIFMD and MiFID II and local Italian regulatory requirements.
• Interest in CFA or CAIA qualifications.
• Familiarity with AI tools and curiosity to leverage tech for client servicing, reporting and efficiency.
• Excellent organization and time management in a high‑pressure environment.

Responsibilities

• Serve as a dedicated point of contact for day‑to‑day client inquiries.
• Maintain CRM with client records, activity and pipeline; coordinate reporting to senior management.
• Support the Italian team on projects, collaborating with internal stakeholders to improve efficiency.
• Manage client onboarding and complex investor transactions.
• Coordinate client portfolio reviews, due diligence meetings, RFPs, roadshows and conferences.
• Deliver customized and standard reporting to the Italian client base.
• Direct ongoing client subscription and redemption flows with timely communication.
• Organize and maintain commercial agreements (Intermediary, Rebate, Platform, Custody, etc.).
• Coordinate client restriction list implementation and trade error attestation with Man Compliance.

Skills

Fluency in Italian

Client relations experience

AI tools familiarity

Excellent organization

Education

Bachelor’s degree with 2+ years in client relations/finance

Tools

Salesforce

PowerPoint

Excel

Word

Job description

Man Group is recruiting an Associate in Global Client Relations to support the Italian sales team from London or Pfäffikon. You will manage day‑to‑day client inquiries, CRM governance, and onboarding of investors while liaising with internal stakeholders to enhance efficiency and client experience.

You will develop expertise across alternative asset classes and may secure a permanent position after successful contract completion, with a focus on accuracy and timely reporting.