Italian & German B2B CX Coordinator – Remote Fridays

Impact Recruitment Services; Northampton; Hybrid; GBP 28,000 - 30,000; Full time

Benefits offered by this job

25 days of annual leave

Flexible working

Work from home Fridays

Contributory Paycare scheme

Annual salary review

Job summary

Impact Recruitment Services is looking for a Customer Experience Coordinator in Northampton. This full-time role requires fluency in German and provides an exciting opportunity to work with international customers.

The successful candidate will manage the sales process, diagnose customer product needs, and ensure exceptional service. The position offers flexible working with Fridays from home, 25 days of annual leave, and salary of £28,000-£30,000 plus bonuses.

Qualifications

• At least 2 years of experience in customer experience, support or sales.
• Fluent in English and German.
• Inquisitive mind and passion for technical components.

Responsibilities

• Diagnose customer product requirements and provide solutions.
• Manage the sales process from lead to customer.
• Provide quotes and pricing to customers.

Skills

Customer experience/sales skills

Fluent in German

Organizational skills

Attention to detail

CRM knowledge

Microsoft Office proficiency

Tools

Hubspot

Zendesk

Job description

Impact Recruitment Services is looking for a Customer Experience Coordinator in Northampton. This full-time role requires fluency in German and provides an exciting opportunity to work with international customers.

The successful candidate will manage the sales process, diagnose customer product needs, and ensure exceptional service. The position offers flexible working with Fridays from home, 25 days of annual leave, and salary of £28,000-£30,000 plus bonuses.