IT User Administrator

Xerox Corporation; Bristol; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking an IT User Administrator to join their dynamic team in Bristol. This entry-level role offers a fantastic opportunity for individuals eager to kickstart their IT careers. You'll support the IT Service Desk by handling essential setup and administrative tasks, ensuring smooth onboarding and offboarding for colleagues. With a strong emphasis on teamwork and communication, you'll gain valuable experience in IT systems while contributing to improving administrative processes. If you're detail-oriented and passionate about technology, this role is perfect for you!

Qualifications

• Strong attention to detail and ability to follow procedures.
• Basic IT knowledge and a keen interest in developing a career in IT.

Responsibilities

• Assist with setting up laptops and mobile phones for new starters.
• Coordinate with IT Support for equipment delivery and collection.
• Provide excellent customer service and respond to basic queries.

Skills

Attention to Detail

Communication Skills

Organizational Skills

Team Collaboration

Basic IT Knowledge

Customer Service Experience

Education

Good GCSEs including Maths and English

Post-16 education in IT or related discipline

Tools

Microsoft Office

Intune

Active Directory

Office 365

Job description

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City

Bristol

State/Province

Bristol

Country

United Kingdom

Department

Date

Monday, April 28, 2025

Working time

Full-time

Ref#

20035746

Job Level

Job Type

Early Career

Job Field

Seniority Level

Associate

Description & Requirements

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About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power today’s workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients — no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion.

Job Summary:

The IT User Administrator will play a key role in supporting the IT Service Desk team by handling essential IT setup and administrative tasks related to colleagues joining or leaving the firm.

This entry-level position is well-suited for individuals eager to begin a career in IT, providing an opportunity to gain foundational experience with IT systems within a legal firm.

This role is 100% in person, reporting to office in Bristol, BS2 0HQ.

Key Responsibilities:

• Assist with setting up laptops and mobile phones for new starters.
• Ensure accounts are set up and removed in a timely manner while following security procedures.
• Coordinate with the IT Support team to arrange the delivery or collection of IT equipment.
• Track and manage IT assets, ensuring accurate records are maintained for audit and compliance purposes.
• Maintain accurate records of user accounts and administrative tasks.
• Work closely with HR to anticipate upcoming demands and to ensure the smooth onboarding and offboarding of colleagues.
• Gather and catalogue redundant IT equipment and coordinate its collection by the IT recycling partner, ensuring that all paperwork is accurately completed.
• Carry out regular checks of IT office equipment so that it is functioning correctly and have it repaired or replaced when necessary.
• Provide excellent customer service and respond to basic queries.
• Contribute to improving administrative processes.
• Collate data for management information reports related to this role’s activities.

Required Skills and Experience:

• Strong attention to detail and ability to follow procedures.
• Good written and verbal communication skills.
• Strong organisational and time management skills.
• Ability to work well in a team and collaborate with different departments.
• Basic IT knowledge and a keen interest in developing a career in IT.
• Experience working in a customer service or administrative role is beneficial but not essential.
• Familiarity with Microsoft Office applications.
• A willingness to learn and develop IT skills.

Preferred Experience:

• Some exposure to IT systems such as Intune, Active Directory and Office 365 is a plus.
• Working within an office environment.
• Qualifications:
• Good GCSEs (or equivalent), including Maths and English at grade C/4 or above.
• Post-16 education or training in IT or a related discipline (e.g., A-Levels, BTEC, apprenticeship, or equivalent).
• This role is based in our Bristol office and requires being on-site five days a week, Monday to Friday.
• Standard working hours with occasional need for flexibility during busy periods.