IT User Administrator

Xerox; Bristol; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking an IT User Administrator to join their dynamic team in Bristol. This entry-level role offers a fantastic opportunity to support the IT Service Desk with essential tasks related to onboarding and offboarding colleagues. You will assist in setting up IT equipment, manage user accounts, and ensure compliance with security procedures. The ideal candidate will possess strong attention to detail, excellent communication skills, and a basic understanding of IT systems. If you're eager to develop your IT skills in a collaborative environment, this role is perfect for you.

Qualifications

• Entry-level position supporting IT Service Desk with onboarding tasks.
• GCSEs in Maths and English required; IT education preferred.

Responsibilities

• Assist with laptop and mobile phone setup for new starters.
• Ensure timely account setup and removal following security procedures.
• Provide customer service and respond to basic IT queries.

Skills

Attention to detail

Good communication skills

Organizational abilities

Teamwork

Basic IT knowledge

Familiarity with Microsoft Office

Education

GCSEs including Maths and English (grade C/4 or above)

Post-16 education in IT

Tools

Intune

Active Directory

Office 365

Job description

Join to apply for the IT User Administrator role at Xerox.

This is an entry-level, in-person position based in Bristol, BS2 0HQ, supporting the IT Service Desk team with essential IT setup and administrative tasks related to onboarding and offboarding colleagues.

Key Responsibilities:

• Assist with setting up laptops and mobile phones for new starters.
• Ensure timely account setup and removal following security procedures.
• Coordinate with the IT Support team for IT equipment logistics.
• Maintain accurate records of IT assets and user accounts.
• Work with HR to facilitate smooth onboarding and offboarding.
• Manage IT equipment recycling and documentation.
• Regularly check and maintain IT office equipment.
• Provide customer service and respond to basic IT queries.
• Contribute to process improvements and compile activity reports.

Required Skills and Experience:

• Attention to detail and procedural adherence.
• Good communication skills.
• Organizational and time management abilities.
• Teamwork and cross-department collaboration.
• Basic IT knowledge and interest in developing IT skills.
• Familiarity with Microsoft Office.
• GCSEs including Maths and English (grade C/4 or above); post-16 education in IT preferred.

Preferred Experience:

• Exposure to IT systems like Intune, Active Directory, Office 365.
• Experience working in an office environment.