IT Training Manager

JR United Kingdom; City Of London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading company in the legal sector is seeking an IT Training Manager to oversee and deliver IT training. The role includes developing training materials and providing ongoing support for various IT applications used by the firm. The ideal candidate will have extensive experience in IT training, excellent communication and presentation skills, and the ability to engage users effectively.

Qualifications

• Minimum of two years’ experience in delivering training.
• Experience in a corporate client-facing training role, preferably legal sector.

Responsibilities

• Oversight and delivery of IT training for Windows 11 and Microsoft 365.
• Development and administration of internal training courses and materials.
• Manage team workloads and staff development.

Skills

IT Induction

Training Delivery

Communication Skills

Analytical Skills

Presentation Skills

Tools

Microsoft Office

NetDocuments

Aderant

Peppermint

SharePoint

Job description

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IT Training Manager, London (City of London)

Client: DGH Recruitment

Location: London (City of London), United Kingdom

Job Category: Other

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EU work permit required: Yes

Job Views:

4

Posted:

16.06.2025

Expiry Date:

31.07.2025

Job Description:

IT Training Manager/Senior IT Trainer

A fantastic opportunity has arisen for an IT Training Manager/Senior IT Trainer to join our London-based law firm on a permanent basis.

Responsibilities and Duties:

• Oversight and delivery of IT Training and post-training support for all users in Windows 11, Microsoft 365, NetDocuments (DMS), Aderant (PMS), Peppermint (CRM), SharePoint Intranet portal, HighQ, Bundledocs, Definely, and other applications or systems used by the firm.
• IT Induction of new permanent and temporary starters to the firm.
• Development, preparation, and administration of internal training courses, including materials to support the delivery above.
• Consider innovative ideas for delivery of IT training to simplify training and increase engagement.
• Facilitate business improvement by investigating issues or opportunities and recommending solutions.
• Manage team workloads, staffing (including absences, recruitment, discipline), and staff development.

Knowledge, Skills, and Experience:

• Outstanding knowledge and experience of all Microsoft Office applications, particularly MS Word.
• Ability to confidently deliver training in plain English, demystifying IT.
• Proven ability to improve competence and enthusiasm in user engagement with information technologies.
• Excellent communication skills (written and verbal), expressive and articulate, with effective listening skills.
• Excellent presentation skills.
• Analytical with great attention to detail.
• Excellent documentation and authoring skills.
• Ability to deliver training to staff at all levels within the organization, with varying degrees of technical ability.
• A minimum of two years’ experience in delivering training.
• Experience in a corporate, client-facing training and support role, preferably within the legal sector or other professional services environment.