IT Training Lead

JR United Kingdom; Bristol; Hybrid; GBP 55,000 - 65,000; Full time

Job summary

A leading UK-based organization is seeking an experienced IT Training Lead to guide its training strategy and team. This hybrid role involves designing effective training programmes for digital systems, managing resources, and ensuring the high-quality adoption of new technologies. Your expertise in instructional design and team leadership will be crucial.

Qualifications

• Extensive experience in IT Training and strategy/delivery leadership.
• Proven team management experience.
• Strong knowledge of instructional design and training delivery models.

Responsibilities

• Lead design and delivery of IT training programmes.
• Manage a team of IT Trainers.
• Oversee training budget and reporting on ROI.

Skills

Instructional Design

Stakeholder Engagement

Business Process Understanding

Tools

ERP Systems

CRM Systems

Microsoft Technologies

Job description

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IT Training Lead | Birmingham / Hybrid | up to £65K + car allowance + bonus

We’re working with a major UK-based organisation currently undergoing large-scale digital transformation. They’re looking for an experienced IT Training Lead to drive their IT training strategy, manage a team of Trainers, and ensure the successful adoption of new systems and services across the business.

This is a fantastic opportunity to take ownership of national training programmes and play a leading role in how new technology is embraced across the organisation.

Role:

• Lead the design and delivery of IT training programmes across a large-scale business environment.
• Line manage a team of IT Trainers and oversee training resource allocation.
• Define strategy and learning frameworks to support the rollout of digital systems.
• Collaborate with stakeholders across Cyber Security, HR, Change, and Data teams.
• Oversee the training budget, platform management and reporting on ROI.
• Ensure high standards in training materials, assessments, and post-implementation reviews.

Requirements:

• Extensive experience in IT Training and strategy/delivery leadership
• Proven team management experience and excellent stakeholder engagement skills.
• Strong knowledge of instructional design, learning platforms and training delivery models.
• Experience with ERP/CRM Systems Training such as Dynamics, SAP or Microsoft technologies.
• Strong understanding of business processes and change management principles.