IT Technician (Part Time, Fixed Term)

University of Cambridge; Cambridge; On-site; GBP 17,000 - 21,000; Part time

Job summary

The University of Cambridge’s Department of Earth Sciences seeks a part-time IT Technician (0.6 FTE) to join the IT team, delivering first and second line support, handling service requests and hardware tasks across two Cambridge sites. Flexibility to travel between sites is required.

The role requires a vocational qualification (HND/HNC/Level 4/5) or equivalent experience, with Windows and macOS support skills, strong communication, and teamwork. Fixed-term funds available until 31 October 2027.

Qualifications

• Experience providing user support and troubleshooting Windows and macOS.
• Ability to manage and prioritise tasks in a busy IT environment.
• Experience in IT department; Higher Education experience advantageous.

Responsibilities

• Provide first and second line IT support to users.
• Respond to service requests, investigate and diagnose issues.
• Install/remove hardware and assist with website administration.
• Collaborate with the IT team and travel between Cambridge sites.

Skills

Windows support

macOS support

IT troubleshooting

Teamwork

Higher Ed experience

Education

HND/HNC or Level 4/5 vocational qualification

Job description

Applications are invited for a part-time (0.6 FTE) IT Technician to support the IT team in the Department of Earth Sciences. This is an exciting opportunity where the post holder will work as part of a team providing IT service delivery to the Department and will be responsible for providing first and second line support, including the problem solving of routine technical issues. Acting as first point of contact, the post holder will respond to a broad range of service requests for support, investigate problems in systems, install / remove hardware and also assist with website administration.

The Department of Earth Sciences is a complex and dynamic department within the School of the Physical Sciences. It is based at two main sites, one on Downing Street in central Cambridge and the other is the Bullard Laboratories at Madingley Rise in West Cambridge; it also incorporates the Sedgwick Museum which has sites both in central Cambridge and in West Cambridge. The person appointed will be expected to work flexibly across all areas of the Department and will need to travel between the central Cambridge and West Cambridge sites on a regular basis.

The successful candidate will be educated to HND, HNC, level 4/5 vocational qualification or have equivalent level of practical experience, with recent experience providing user support and troubleshooting Windows and macOS clients. Previous experience of working in an IT department is also required, with demonstrable knowledge of IT support. The ability to manage and prioritise tasks, with strong communication skills and the ability to effectively work as part of a team are essential. Previous experience of working in Higher Education would be advantageous.

Fixed-term: The funds for this post are available until 31 October 2027 in the first instance.

Please see the role description for more information and email Neil Marjoram ([e-mail]) if you have any questions.

We hope to hold interviews on Wednesday 02 December 2026.

Please quote reference LB50890 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.