IT Technician

In Technology Group; East Midlands; Hybrid; GBP 25,000 - 33,000; Full time

Job summary

An established industry player is seeking a skilled IT Technician to join their internal support team. This role is perfect for someone who thrives on solving problems and enjoys helping others. You will be the first point of contact for technical support, ensuring smooth operations in a busy software development environment. Your responsibilities will include troubleshooting hardware and software issues, managing user accounts, and maintaining IT systems. With a competitive salary and a supportive team culture, this is an excellent opportunity for professional growth and development in a dynamic tech environment.

Benefits

Competitive salary

Flexible working hours

Supportive team culture

Opportunities for professional development

Christmas Bonus

Qualifications

• Experience in IT support or technician role is essential.
• Strong knowledge of Windows environments and Office 365.

Responsibilities

• Provide 1st and 2nd line support to internal users.
• Troubleshoot hardware, software, and network issues.

Skills

Problem-solving

Communication skills

Technical support

Windows environments

Office 365

Networking fundamentals

Education

Relevant IT certifications (CompTIA, Microsoft)

Tools

Remote desktop tools

Azure

AWS

Job description

Role: IT Technician
Location: Nottingham - Long Eaton
Salary: 25,000 - 33,000 (depending on experience)

Are you the kind of person who thrives on fixing problems, loves helping others, and gets a kick out of keeping IT systems running like clockwork? A successful and growing software company is looking for a skilled IT Technician to become a vital part of their internal support team - keeping people connected, productive, and stress-free behind the scenes.

About the Role:

You'll be the first point of contact for technical support within a busy software development environment. From troubleshooting hardware and software issues to managing user accounts and supporting remote infrastructure, your work will keep the business running smoothly.

Key Responsibilities:

1. Provide 1st and 2nd line support to internal users
2. Troubleshoot hardware, software, and network issues
3. Maintain and monitor IT systems and infrastructure
4. Set up and configure new user accounts, hardware, and software
5. Liaise with third-party suppliers and service providers
6. Ensure security and data protection protocols are followed

What We're Looking For:

1. Previous experience in a similar IT support or technician role
2. Strong knowledge of Windows environments, Office 365, and remote desktop tools
3. Familiarity with networking fundamentals (DNS, DHCP, VPNs)
4. Excellent problem-solving and communication skills
5. Ability to work independently and manage priorities remotely

Desirable:

1. Experience supporting a software development environment
2. Knowledge of cloud platforms (e.g., Azure, AWS)
3. Any relevant certifications (CompTIA, Microsoft, etc.)

What's in It for You?

1. Competitive salary (25K-33K)
2. Hybrid with flexible working hours
3. Supportive and friendly team culture
4. Opportunities for professional development and growth
5. Christmas Bonus

Interested?

If you're ready to take the next step in your IT career and make a real impact in a growing tech company, we'd love to hear from you. Apply now with your CV and a brief cover letter outlining your experience and availability.

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.