IT Technician

Talk Staff Group Limited; East Midlands; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading infrastructure provider in the UK seeks a skilled IT Technician to support and maintain internal IT systems, hardware, and software. The role requires strong experience in providing first-line support, with knowledge of Windows 10/11 and Microsoft 365, and involves tasks such as monitoring backup systems and applying security updates. Ideal for candidates with at least a year in a support role and a passion for IT in a fast-paced environment.

Qualifications

• Minimum 1 year in a support role (helpdesk, technician, 1st line support).
• Familiarity with Hyper-V, AAD/Entra ID.

Responsibilities

• Provide 1st line IT support for users, printers, mobile devices, and IP phones.
• Apply security patches, antivirus updates, and carry out malware remediation.
• Monitor and resolve backup system alerts.

Skills

Windows 10/11

Microsoft 365

Intune

Active Directory

HP hardware knowledge

Backup systems

Networking (Cisco)

Linux

VPNs

Education

IT qualification (Degree, HND, CompTIA)

Job description

Overview

A leading infrastructure and communications solutions provider is looking for a skilled IT Technician to support and maintain internal IT systems, hardware, and software. This is a fantastic opportunity for an experienced first-line support professional ready to take ownership of key technical duties in a fast-paced environment.

To be considered for the role

To be considered for the role, you ll require the following essentials:

• IT qualification (e.g. Degree, HND, CompTIA)
• Minimum 1 year in a support role (helpdesk, technician, 1st line support)
• Strong experience with Windows 10/11, Microsoft 365, Intune, Active Directory
• Knowledge of software distribution, HP hardware, backup systems
• Familiarity with Hyper-V, VPNs, Linux, AAD/Entra ID, Cisco networking
• UK driving licence and willingness to travel nationwide if required

Within this position

Within this position, you ll also be:

• Provide 1st line IT support for users, printers, mobile devices, and IP phones
• Apply security patches, antivirus updates, and carry out malware remediation
• Monitor and resolve backup system alerts and maintain asset registers
• Assist with licence renewals, warranties, and routine IT maintenance
• Liaise with external vendors and suppliers to resolve technical issues
• Maintain documentation across all systems and IT processes