IT Technician

Bury Grammar School; Bury; On-site; GBP 25,000 - 35,000; Full time

Job summary

A reputable educational institution in the UK is seeking a skilled IT Technician. The candidate will install and support personal computers, provide planning and evaluation of hardware and software, and ensure system efficiency. Ideal applicants should have experience with Windows 10 and Microsoft Office, and demonstrate strong teamwork and customer service skills. This is a permanent, full-time position with 37.5 hours per week from Monday to Friday.

Qualifications

• Experience working effectively as part of a team and providing excellent customer service.
• Experience diagnosing faults on networks (including peripheral equipment).
• Experience with Windows 10, Microsoft Office and other common software is desirable.

Responsibilities

• Install and support personal computers and network operations.
• Provide hardware and software planning and evaluation.
• Provide problem solving and training for end users.
• Ensure system efficiency and integrity.
• Diagnose faults on networks as part of a team.

Skills

Customer service

Teamwork

Fault diagnosis on networks

Tools

Windows 10

Microsoft Office

Job description

Overview

Bury Grammar School is proud of its IT infrastructure and software developments that support the school and its community. The IT infrastructure is spread across several sites linked by fibre connectivity with a single domain providing a secure environment for users to login from school or home. We are a Microsoft school using Office365 and pupils have a Microsoft Device.

The Post

We are recruiting for a skilled IT Technician or recent graduate to join our outward-looking and high achieving IT Services Team. Under the supervision of two Deputy IT Managers and two Senior IT Technicians, the IT Technician will install and support personal computers and network operations; provide hardware and software planning and evaluation; provide problem solving and training for end users; and ensure system efficiency and integrity.

Responsibilities

• Install and support personal computers and network operations.
• Provide hardware and software planning and evaluation.
• Provide problem solving and training for end users.
• Ensure system efficiency and integrity.
• Diagnose faults on networks (including peripheral equipment) as part of a team.

Qualifications / Experience

• Experience working effectively as part of a team and providing excellent customer service.
• Experience diagnosing faults on networks (including peripheral equipment).
• Experience with Windows 10, Microsoft Office and other common software is desirable.

Employment Details

This is a permanent, full-time position, working 37.5 hours per week, Monday to Friday from 8.30am to 4:30pm. The role is within our corporate services and the candidate will be expected to work all year round including term-time holidays.

Application Information

For employee benefits, further information about the position and working for our school please see the Job Application Pack.