IT Technical Officer

Fauna & Flora; Cambridge; On-site; GBP 30,000 - 45,000; Full time

Benefits offered by this job

Generous pension contribution

Attractive annual leave allowance

Life insurance

Job summary

A leading conservation organization based in Cambridge is seeking an experienced IT Technical Officer to provide IT support services globally. The candidate will work closely with external providers and deliver end-user support. This is a full-time role offering a variety of benefits, including a generous pension contribution and attractive annual leave. The position promises the opportunity to work within a dynamic and entrepreneurial organization committed to global conservation efforts.

Qualifications

• Experience in providing second- and third-line IT support.
• Ability to liaise with external IT service providers.
• Proficient in maintaining effective working relationships.

Responsibilities

• Provide second- and third-line IT support services globally.
• Liaise with external providers.
• Deliver end-user support services.

Skills

IT support services

Problem-solving

Collaboration

Attention to detail

Ability to learn new systems

Job description

IT Technical Officer

Join to apply for the IT Technical Officer role at Fauna & Flora.

We are seeking an IT Technical Officer to provide second- and third-line IT support services to our employees around the world, liaising with external providers where relevant.

• Provide second- and third-line IT support services globally.
• Liaise with external providers.
• Deliver end‑user support services.
• Learn new systems and acquire new knowledge.
• Maintain effective working relationships with colleagues.
• Work efficiently in a busy environment, balancing competing demands.
• Pay close attention to detail and maintain a rigorous approach to work.

In return, the role offers the opportunity to work within a ground‑breaking and entrepreneurial organisation, at the forefront of global conservation.

Fauna & Flora offers a generous pension contribution, attractive annual leave allowance, and life insurance.

Our offices are located in the David Attenborough Building in central Cambridge, just a few minutes’ walk from historic buildings and museums, the picturesque River Cam, the central market and shopping centre, and a host of cafés and restaurants.

Other titles: IT Support Engineer, IT Support Analyst.

The closing date for applications is Sunday, 4 January 2026.

Candidates selected for an interview will be contacted by email or telephone after the closing date.

This role is not eligible for sponsorship for a Skilled Worker Visa.

Seniority level

• Associate

Employment type

• Full‑time

Job function

• Information Technology
• Industries: Non‑profit Organizations, Civic and Social Organizations, and Environmental Services