IT Technical Analyst

The Medical Protection Society Limited; Leeds; Hybrid; GBP 50,000 - 60,000; Full time

Benefits offered by this job

Pension 11%

25 days annual leave

Private Medical Cover

Car Salary Sacrifice

Death in service 6x

Wellbeing support

Flexible hybrid-working

Inclusive culture

Job summary

Medical Protection Society is seeking an IT Technical Analyst to help understand, improve and evolve our technology systems and services. The role is based in Leeds with a hybrid pattern (2 days on site) and a 12-month fixed-term contract. The base salary ranges from £50,000 to £60,000 per year.

You will bridge business and technical teams, translate requirements into actionable work and support secure, scalable solutions across projects and delivery teams.

Qualifications

• ITIL, Agile, DevOps or SRE practices.
• Broad awareness of infrastructure, data, integration and applications.
• Strong analytical thinking and problem solving.
• Experience gathering requirements and delivering IT-driven projects.
• Experience contributing to digital transformation initiatives.

Responsibilities

• Provide technical insight to shape delivery approaches and break down requirements into actionable tasks.
• Review existing systems for risks and opportunities for improvement.
• Create clear stories across functionality, integration, security and continuity.
• Support production of analysis summaries, documentation and progress updates.
• Ensure security and operational considerations are captured early in solution design.

Skills

ITIL

Agile

DevOps

SRE

Infrastructure

Data

Integration

Applications

Tools

DevOps Tools

Job description

Job Introduction

Role Title IT Technical Analyst

Location: Leeds (Hybrid - 2 days per week on site)

Contract: Fixed Term Contract (12 months)

Working Pattern: Full Time

Base Salary: £50,000 - £60,000

We’re looking for an IT Technical Analyst to help us understand, improve and evolve our technology systems and services

In this role, you’ll work closely with colleagues across projects and delivery teams to make sure technology solutions are well-designed, practical and aligned to business needs. You’ll help translate requirements into clear, actionable work, ensuring our systems continue to support organisational goals and improve the way we operate.

You’ll act as a bridge between business and technical teams - working with Project Managers, Business Analysts, Engineers, Architects, Delivery Managers and Developers to shape solutions, surface risks early, and support smooth delivery.

Strong analytical thinking, clear communication, and a collaborative mindset will be key to success in this role.

As our new IT Technical Analyst, you’ll be:

• Providing technical insight to shape delivery approaches and ensure requirements are broken down into appropriately sized, manageable actions (for example within DevOps boards or similar tools)
• Reviewing existing systems impacted by change, identifying risks, dependencies and opportunities for improvement
• Creating clear stories and tasks that reflect project requirements across functionality, integration, security, continuity and operational needs - with scalability and cost-effectiveness in mind
• Supporting the production of analysis summaries, documentation and progress updates
• Ensuring security and operational considerations are captured early during solution design

We are looking for:

• A good understanding of IT management practices such as ITIL, Agile, DevOps or SRE
• Broad technical awareness across areas such as infrastructure, data, integration and applications
• Strong analytical skills - able to interpret complex information and identify practical solutions
• An understanding of requirements gathering and delivery methodologies
• Experience working in a technical analyst or agile engineering-focused role
• Experience contributing to IT projects from initiation through to delivery
• Experience supporting digital transformation initiatives would be beneficial

We welcome applicants from all backgrounds, and we celebrate diversity, promote inclusivity and strive to create a work environment which ensures everyone can be heard.

In return, we can offer you:

• 11% pension contribution (3% from you, 8% from us - optional additional matched 3% contributions, e.g. 6% from you, 11% from us)
• 25 days annual leave. Flexible public holidays and option to buy/sell additional leave
• Private Medical Cover
• Car Salary Sacrifice scheme
• 6x salary death in service
• Holistic health and wellbeing support package
• A truly flexible hybrid-working arrangement
• A culture that promotes inclusivity, wellbeing and rewards hard work

Medical Protection Society