IT Systems Trainer

East Sussex County Council; Lewes; On-site; GBP 30,000 - 42,000; Full time

Job summary

East Sussex County Council in the UK is seeking an IT Systems Trainer within its IT & Digital service to design and deliver engaging IT training, create accessible learning materials and provide guidance so staff use technology confidently and effectively.

You will convert complex information into practical learning resources such as videos, e-learning, and guides, coordinating with colleagues across the council to support smooth adoption of new systems.

Qualifications

• Have experience of designing, delivering and evaluating IT systems training.
• Can create clear, accessible learning materials and support resources.
• Can turn complex information into practical learning for non-technical audiences.
• Have supported system implementation, testing or user-readiness activities.
• Can plan varied workloads and take defined work packages through to completion.

Job description

Job Description

Do you enjoy helping people feel more confident using technology? Could you turn complex systems and processes into clear, accessible learning? If so, join us! You could be suited to the role of IT Systems Trainer within our IT & Digital service.

As an IT Systems Trainer, you will help staff get the most from the Council’s corporate and specialist IT systems. You will design and deliver engaging training, create accessible learning materials and provide guidance to help people use technology confidently and effectively.

You will turn this information into practical training, guidance, videos, e-learning and other support resources and contribute to the successful adoption of new ways of working.

This is a varied role involving people from across the Council. You will need to communicate technical information clearly and adapt your approach to suit people with different roles, needs and levels of digital confidence.

We Are Looking For Candidates Who

• Have experience of designing, delivering and evaluating IT systems training.
• Can create clear, accessible learning materials and support resources.
• Can turn complex information into practical learning for non-technical audiences.
• Have supported system implementation, testing or user-readiness activities.
• Can plan varied workloads and take defined work packages through to completion.

We warmly welcome applications from all sections of the community. We are working towards recruiting a workforce that reflects our community, because we recognise the value of diverse perspective and experiences.

Interviews will take place in person at East Sussex County Council, County Hall, St Anne's Crescent, Lewes, East Sussex, BN7 1UE. Interviews are expected to take place during November 2026. If you are unavailable, please let us know and we may be able to offer an alternative interview date.

We offer a diverse range of benefits to help and support you during your employment. More information can be found on our benefits page.

Vocational Training through Apprenticeships is now available to our staff, ranging from entry level to degree level qualifications. You can talk to the hiring manager and the apprenticeship team about what qualifications would be relevant to you and this job role, and if it is possible to support you in apprenticeship training.

For an informal discussion about this opportunity contact Lucy Winder, Digital Adoption & Capability Manager at [e-mail] to request a MS teams call or phone call.

Be part of something that makes a difference for our communities, our colleagues and our future choose East Sussex.

About Us

Additional Information

Your starting salary will be pro rata if the above position is part-time or term-time only.

If you require sponsorship to work in the UK please let the hiring manager know this in your application so we can check eligibility for sponsorship for the role. For further information please go to Work in the UK - GOV.UK (www.gov.uk).

If you require any reasonable adjustments, due to disability, to enable you to participate fully in the process please contact the hiring manager on the contact details above.