It Systems Engineer

JP Engineering; Glasgow; Hybrid; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Profit sharing

Annual leave increase

Cycle to work

Employee assistance

Parental pay

Sick pay

Peer recognition

Gift cards

Career development

Job summary

JP Engineering in Glasgow is seeking an IT Systems Engineer to own and support the ERP platform (Odoo Enterprise) and Microsoft 365 Business Premium in a hybrid setup. You will be the IT owner for ERP configuration, data integrity and permissions, working with external partners when required.

You will collaborate with the Information Security Engineer, support IT operations & infrastructure, and help automate workflows using Power Automate and Power BI as needed.

Qualifications

• Internal ERP data/configuration ownership with external partner input.
• Strong MS 365 admin experience.
• Experience supporting hybrid cloud and on‑prem environments.

Responsibilities

• Own and administer ERP platform (Odoo Enterprise) and Microsoft 365 workloads.
• Handle data integrity, permissions and change control for ERP.
• Provide Tier 2/3 IT support and assist with backups and DR testing.

Skills

ERP data ownership

MS 365 administration

Hybrid IT support

Troubleshooting across IT

Autonomy in SME

ISO9001/ISO27001 awareness

Education

Degree in IT/CS or equivalent

Tools

Microsoft 365

Power Platform

Power Automate

Power BI

Job description

IT Systems Engineer - £40k - Glasgow/Hybrid (ERP, 365, Sys Admin, Support)

Hybrid - '3-days per week' onsite in Glasgow, please note as there is no flex here on days in!

Our client is a leader in the design and manufacture of world-class safety systems for environments where people may be at risk, such as:

• Mental health hospitals
• Schools
• Secure care facilities

They're committed to continuously raising the standard of the sectors in which they operate. They do this through hard work and commitment in a culture of collaboration, listening and understanding.

Role Summary:

The Digital Systems Engineer owns and supports their core business platforms, including their ERP system (Odoo Enterprise) and Microsoft 365 Business Premium. This is an internal role with real accountability for how systems operate day-to-day across all internal customers.

You will be a key stakeholder in relation to Information Security and will work closely with the Information Security Engineer.

Key responsibilities:

• ERP & Business Systems Ownership
• Administer, support and optimise our ERP platform across core business processes
• Act as the internal owner for ERP configuration, data integrity, permissions and change control
• Work with external implementation partners where specialist input is required
• Support upgrades, testing and continuous improvement of ERP functionality Microsoft 365 & Workplace Technology
• Administer Microsoft 365 Business Premium including SharePoint, Exchange, Teams and Intune
• Manage user onboarding and offboarding, access controls and permissions
• Support collaboration, document management and endpoint management IT Operations & Infrastructure
• Manage and support endpoints, laptops, printers, networks, NAS and Ubiquiti infrastructure
• Provide Tier 2/3 IT support and resolve escalated technical issues
• Support backup, disaster recovery and restore testing Automation, Reporting & Improvement
• Automate workflows using Power Automate and related tools
• Support Power BI reporting and data flows where required
• Work directly with business users to deliver practical system improvements

Governance & Documentation:

• Own and maintain system documentation, SOPs and runbooks
• Manage the relationship with our managed service provider, including quarterly service reviews
• Ensure systems operate in line with ISO9001 and ISO27001 expectations

Your experience, skills and competences will include:

• Experience working as the internal point of accountability (sysadmin) for ERP data, configuration, and change - working with external partners where required.
• Strong hands‑on experience with Microsoft 365 administration
• Experience supporting hybrid environments (cloud and on‑prem)
• Strong troubleshooting skills across applications, infrastructure and endpoints
• Comfortable working in an SME environment with real accountability and autonomy
• Degree in IT, Computer Science, Information Systems, or equivalent practical experience
• ERP implementation, upgrade or migration experience
• Automation, scripting or Power Platform experience
• Experience working in ISO9001 and ISO27001 environments

What they offer:

• Competitive salary - up to £40,000 per annum
• Discretionary profit share
• Annual leave increases with length of service
• EV/Cycle to Work Schemes
• Employee Assistance Programme
• Enhanced parental pay
• Enhanced sick pay
• Peer recognition programme
• Discounted gift cards
• The opportunity to develop and grow your career within a fast-growing SME