IT Systems Analyst - Website

Booker; Wellingborough; On-site; GBP 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dynamic IS Senior Analyst - Web to join their innovative team. This role is pivotal in enhancing customer satisfaction through effective digital systems and web technologies. You will manage a junior team, oversee project delivery, and engage in data analysis to solve complex issues. If you thrive in a fast-paced environment and are passionate about web technology, this opportunity offers a comprehensive benefits package and career progression in a supportive workplace. Join a team that values your contributions and helps you grow professionally.

Benefits

Colleague discount card

Health and Wellbeing support

Retirement savings plan

Life Assurance

Comprehensive holiday package

Discounted RAC breakdown cover

Free eye tests

Cycle to work scheme

Save As You Earn share scheme

Discounts on insurance

Qualifications

• 2+ years of experience in IT or technical roles.
• Experience with web technologies and digital systems.

Responsibilities

• Manage junior project team members and oversee their development.
• Monitor system KPIs and support the digital systems roadmap.

Skills

HTML

CSS

JavaScript

Bootstrap

PHP

Linux commands

Data analysis

Troubleshooting

Education

IT or Technical Degree

Tools

Jira

Google Analytics

Google Tag Manager

Datadog

Job description

What's in it for you

At Booker, we offer a great place to work with opportunities for career progression, along with a comprehensive benefits package:

• A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
• After 3 months of service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4-day period after every four-weekly pay day, thirteen times a year. Additional discounts include 10% off at Tesco Cafe and 20% off all F&F purchases.
• 10% off pay monthly & SIM-only deals with Tesco Mobile, plus other deals throughout the year.
• Up to 30% off car, pet, and home insurance at Tesco bank (terms and conditions apply).
• Free eye tests when spending £50 or more, with 30% off glasses, contact lenses, and prescription sunglasses when spending £50 or more.
• 50% off health checks at Tesco Pharmacy.
• Exclusive access to discounted RAC breakdown cover rates.
• An discounts website for everyday savings, including a cycle to work scheme.
• After 3 months, eligibility to join our annual Save As You Earn share scheme, allowing you to buy Tesco shares at a discount.
• Retirement savings plan (pension) with Booker matching contributions up to 5%.
• Life Assurance providing death in service cover of up to three times your annual pay.
• Health and Wellbeing support, including a 24/7 Employee Assistance Programme and Virtual GP for you and your family.
• A comprehensive holiday package.

About the role

The IS Senior Analyst - Web works within the Booker IS team, responsible for delivering effective, secure, and efficient digital systems to enhance customer satisfaction and profit. The role is part of the Web projects team, focusing on delivering projects and updates for our websites and apps.

The ideal candidate will have experience developing digital systems and web technology in a fast-paced, customer-focused environment, and will be enthusiastic about system enhancements, bug analysis, data analysis, and solving complex issues.

Key responsibilities

• Manage junior project team members, overseeing their performance and development.
• Monitor system KPIs.
• Support the delivery of the website/digital systems roadmap.

Requirements

• Previous experience in an IT or technical role, ideally at least 2 years.
• Practical experience with web technologies such as HTML, XML, CSS, Bootstrap, JavaScript.
• Knowledge of PHP, including Twig templating, is desirable.
• Basic understanding of Linux commands, preferably Redhat.
• Experience using system performance tools like Datadog and Google Analytics.
• Proven experience with testing and issue management tools such as Jira.
• Service management skills, including troubleshooting and support provision.
• Knowledge of web analytics tools such as Google Analytics and Google Tag Manager.