IT Systems Administrator – Windows & Cloud

MYECF; England; Remote; GBP 42,000 - 54,000; Full time

Benefits offered by this job

20 days holiday per annum

Company pension

Westfield Health cash plan

Job summary

MYECF is recruiting an IT Systems Administrator to join the IT Team in Leicestershire. You will manage day-to-day IT operations, security, reliability, and availability of the IT infrastructure including servers, networks, cloud services and business applications.

You will support 1st-line IT activities, assist in IT projects, and work with vendors to ensure secure, compliant systems. Prior experience with Microsoft 365, AD/Entra ID, and Windows Server is essential.

Qualifications

• Experience supporting endpoint devices and Windows OS.
• Experience maintaining Windows Server environments.
• Strong knowledge of Microsoft 365 administration.
• Experience with Active Directory and Entra ID.
• Understanding of TCP/IP, DNS, DHCP, VLANs, VPNs and firewalls.
• Knowledge of backup, disaster recovery and BC principles.
• Strong troubleshooting and customer service skills.
• Ability to prioritise workload.

Responsibilities

• Manage Microsoft 365, Active Directory, Entra ID, Exchange Online, and cloud services.
• Maintain and monitor Windows server environments.
• Support endpoint management (laptops, desktops, mobile devices)
• Manage user accounts, permissions, policies and security.
• Perform updates, patching and firmware upgrades.
• Assist in backup, DR testing and recovery procedures.
• Maintain network infrastructure incl. switches, VPNs and Wi‑Fi.
• Troubleshoot IT issues across hardware, software, network.
• Provide 1st line support guidance to IT Technician.
• Escalate complex issues as needed.
• Monitor performance, availability and capacity.
• Implement cybersecurity controls and MFA.
• Document configurations and standards.
• Support IT projects incl. upgrades, migrations, cloud adoption.
• Liaise with vendors and service providers.
• Ensure compliance with policies and regulations.
• Support ERP system maintenance and upgrades.

Skills

Microsoft 365 administration

Active Directory

Entra ID

Networking fundamentals

Troubleshooting

End-user support

Security awareness

Communication

Prioritisation

Documentation

Education

Degree in IT / Computer Science or related discipline

ITIL Foundation

Tools

Windows Server

Microsoft 365

Azure / Entra ID

Exchange Online

PowerShell

Job description

MYECF is recruiting an IT Systems Administrator to join the IT Team in Leicestershire. You will manage day-to-day IT operations, security, reliability, and availability of the IT infrastructure including servers, networks, cloud services and business applications.

You will support 1st-line IT activities, assist in IT projects, and work with vendors to ensure secure, compliant systems. Prior experience with Microsoft 365, AD/Entra ID, and Windows Server is essential.