IT Systems Administrator

JR United Kingdom; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

An exciting opportunity has arisen for a Systems Administrator at a leading global brand. In this role, you will support and maintain IT systems, manage user requests, and ensure efficient task management. This position not only offers a chance to work with cutting-edge technologies but also to grow within a dynamic and rapidly expanding organization. You'll be an integral part of a team, collaborating with various departments to deliver excellent IT support and training, making a significant impact on the user experience across the company.

Qualifications

• 1-2 years of experience supporting IT systems and users.
• Good knowledge of O365 and Azure, with experience in Intune.

Responsibilities

• Maintain firewalls, switches, and wireless access points.
• Troubleshoot hardware, software, and network issues.

Skills

O365

Azure

Intune

Cybersecurity Practices

Ubiquity Systems

Customer Service

Team Collaboration

Education

Relevant IT Educational Background

1-2 Years of Experience in IT Support

Tools

Ubiquity Firewalls

PowerApps

Job description

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Job Opportunity: Systems Administrator

A fantastic opportunity has become available with a leading global brand for a Systems Administrator. The role involves supporting and maintaining IT systems, handling IT requests, and ensuring tasks are managed efficiently and responded to promptly.

This position offers a great chance to gain experience with new technologies and grow within a rapidly expanding organisation.

Role and Responsibilities:

1. Maintain our ubiquity firewalls, switches, and wireless access points.
2. Create cybersecurity training and phishing campaigns.
3. Manage onboarding and offboarding of staff in O365.
4. Enforce security policies such as MFA.
5. Set up Intune and Auto Pilot.
6. Assemble PCs and set up hardware across the office.
7. Serve as a final point of contact for users and assist with resolving issues.
8. Escalate issues to the MSP and follow up if unresolved.
9. Troubleshoot and resolve hardware, software, and network issues.
10. Provide training and guidance to users on IT systems and tools.
11. Collaborate with other IT staff and vendors to resolve complex issues.
12. Maintain Azure and PowerApps.

Essential Skills and Experience:

1. Relevant educational background or experience in IT systems; 1-2 years of experience supporting users preferred.
2. Good knowledge of O365 and Azure.
3. Experience implementing Intune and Auto Pilot.
4. Awareness of good cybersecurity practices.
5. Understanding of ubiquity systems.
6. Willingness to support users in emergencies when MSP cannot.
7. Team player capable of working successfully with other departments in a multicultural, multilingual environment.
8. Service-minded, organized, and able to work independently with minimal supervision.
9. Passionate about IT and delivering excellent customer service to employees across the Group.