IT Support Technician - Stockport

Circle Group; Stockport; On-site; GBP 25,000 - 32,000; Full time

Job summary

An innovative firm is looking for a proactive IT Support Technician to join their dynamic IT team. In this role, you will provide essential support to staff, ensuring the smooth operation of internal systems. You'll have the chance to develop your technical expertise while collaborating with a talented team. This position offers hands-on experience with various IT systems and the opportunity to engage in strategic IT projects. If you're eager to grow your skills in networking, desktop support, and operating systems, this role is perfect for you!

Qualifications

• Proactive IT Support Technician with strong technical skills.
• Experience in troubleshooting and maintaining IT systems.

Responsibilities

• Provide onsite, telephone, and email support to staff.
• Maintain and troubleshoot hardware and software systems.
• Collaborate with third-party providers to resolve issues.

Skills

Windows Server

Active Directory

DHCP

Office 365

Desktop Operating Systems

Application Support

Analytical Skills

Interpersonal Skills

Customer Focus

Organizational Skills

Job description

Salary - to £32K depending on experience

Join a dynamic IT team in a professional environment!

We are seeking a proactive and technically skilled IT Support Technician to provide IT support and ensure the smooth operation of internal systems. This role is ideal for someone eager to develop their technical expertise while contributing to a collaborative team.

Key Responsibilities

• Provide onsite, telephone, and email support to staff, resolving IT issues promptly or escalating when necessary.
• Create and manage user accounts, permissions, and passwords.
• Maintain and troubleshoot hardware, software, and telecommunications systems, including printers, projectors, and computers.
• Monitor system performance, complete backups, and ensure virus-checking routines are successful.
• Assist with IT onboarding and training for new starters, including software and system use.
• Collaborate with third-party providers and internal teams to resolve complex issues.
• Maintain up-to-date records of IT assets, including hardware, software, and mobile devices.
  
  

About You

• Technical Skills:Experience with Windows Server, Active Directory, DHCP, Office 365, and desktop operating systems. Familiarity with application support is a bonus
• Problem-Solving:Strong analytical skills to diagnose and resolve technical issues efficiently.
• Teamwork:Excellent interpersonal skills and the ability to collaborate with IT and non-IT staff.
• Customer Focus:Professional and courteous communication with internal and external clients.
• Organization:Ability to manage multiple tasks and maintain accurate system records.
  
  

This role offers hands-on experience with a variety of IT systems and the opportunity to contribute to strategic IT projects. You'll engage in training and development to expand your skills in areas like networking, desktop support, and operating systems.

For further details and to apply, please send your CV to jon.brass @ circlerecruitment.com

Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter - @Circle_Rec and LinkedIn - Circle Recruitment.