IT Support Technician

wigan-leigh-ac-uk; Wigan; On-site; GBP 22,000 - 28,000; Full time

Job summary

Wigan and Leigh College is seeking an IT Support Technician to ensure IT equipment, software, AV and infrastructure run smoothly across the campus. You will support curriculum delivery by preparing, maintaining and troubleshooting equipment and by working with colleagues to resolve technical issues.

This is a practical, hands-on role for someone with recent IT technical experience who enjoys solving problems and helping people.

Qualifications

• Recent IT technical experience.
• Good knowledge of IT hardware and software.
• Ability to communicate clearly with users of varying technical confidence.

Responsibilities

• Provide cross-college technical support to staff and students.
• Prepare, maintain and troubleshoot equipment to support curriculum delivery.
• Resolve technical issues with colleagues and users.

Job description

37 Hours per Week | Permanent

Fix the issue. Support the learning. Keep technology working across college.

Technology matters when it works.

A lesson can run smoothly. A student can access the right resource. A colleague can get on with their work. Equipment is where it needs to be, and problems are sorted before they become bigger issues.

As our IT Support Technician, you’ll help make that happen.

You’ll provide cross-college technical support to staff and students, helping to keep IT equipment, software, AV and associated infrastructure working effectively. You’ll support curriculum delivery by preparing, maintaining and troubleshooting equipment, and by working with colleagues to resolve technical issues.

This is a practical, hands‑on role for someone with recent IT technical experience who enjoys solving problems and helping people.

You’ll need good knowledge of IT hardware and software, confidence supporting equipment and the ability to communicate clearly with users who may have different levels of technical confidence.