IT Support Technician

JR United Kingdom; Kingston upon Hull; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading managed IT and cybersecurity services provider is looking for an IT Support Technician to join their dynamic team in Kingston upon Hull. This role offers a great opportunity for individuals with hands-on IT experience who want to grow within an innovative and supportive environment. Key responsibilities include installing and configuring systems, providing troubleshooting support, and managing cloud services, all while receiving robust training and excellent perks.

Benefits

End-of-Year Bonuses

Training & Certification Support

Mileage Reimbursement

Health Coverage

Hybrid working options

Generous annual bonus structure

Birthday leave

Health insurance

Death-in-service cover

Qualifications

• 3+ years of experience in IT support or systems administration.
• Proven ability with cybersecurity product installation and troubleshooting.
• Excellent communication skills.

Responsibilities

• Installing and configuring hardware/software for clients.
• Supporting and troubleshooting Windows servers and desktops.
• Deploying Microsoft 365 and other cloud services.
• Delivering first-class customer support.

Skills

Windows environments

Networking

Virtualization

Cloud platforms

Customer service

Job description

Social network you want to login/join with:

IT Support Technician, kingston upon hull, east yorkshire

col-narrow-left

Client:

Digital Waffle

Location:

kingston upon hull, east yorkshire, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Views:

2

Posted:

04.06.2025

Expiry Date:

19.07.2025

col-wide

Job Description:

Location: Omagh (hybrid working available)

The Role

A leading managed IT and cybersecurity services provider is seeking a skilled and motivated Support Technician to join their dynamic technical team. This is a fantastic opportunity for someone with hands-on IT experience who’s looking to grow their career in a supportive, forward-thinking environment.

• End-of-Year Bonuses – Company-wide and performance-based.
• Training & Certification Support – Stay ahead of industry trends.
• Mileage Reimbursement – 33p per mile for travel.
• Health Coverage – Access to a health plan.
• Hybrid working options, with flexibility when needed.
• Company-wide rewards scheme and generous annual bonus structure.
• Additional perks including birthday leave, health insurance, and death-in-service cover.
• Join a company that truly invests in your development — training provided and encouraged.

Key Responsibilities:

• Installing and configuring hardware/software on-site and remotely for a diverse client base.
• Supporting and troubleshooting Windows servers (2016/2019/2022), desktops (Windows 10/11), and virtual environments (Hyper-V, VMware).
• Deploying and managing Microsoft 365, Azure, Intune, SharePoint, and other cloud services.
• Implementing and supporting cutting-edge cybersecurity tools and network security systems.
• Delivering first-class customer support both remotely and face-to-face.
• Contributing to project planning, design, and technical documentation.

Key Requirements:

• 3+ years of experience in IT support or systems administration.
• Strong knowledge of Windows environments, networking, virtualization, and cloud platforms.
• Proven ability to install, configure, and troubleshoot cybersecurity products.
• Excellent communication and customer service skills.
• Full driving license with access to a vehicle (mileage reimbursed for site visits).

This is your chance to be part of a growing team with a strong reputation and a genuine commitment to its people and clients.

Interested in learning more or ready to apply?