IT Support Technician

JR United Kingdom; Kettering; On-site; GBP 25,000 - 35,000; Full time

Job summary

A professional service company in Northampton is looking for an IT Support Technician to join their team on a full-time, permanent basis. The successful candidate will provide essential support, maintain IT systems, and ensure smooth onboarding for new starters, all while communicating effectively with various stakeholders.

Qualifications

• Experience in similar IT Support or Service Desk role.
• Full UK driving licence.
• Keenness to learn and develop IT skills further.

Responsibilities

• Provide 1st/2nd line support to staff both remotely and in-office.
• Support, maintain and develop IT infrastructure and systems.
• Assist in the implementation of new software.

Skills

1st/2nd line support

Active Directory

M365

Networking

Cloud infrastructure

Communication of technical issues

Job description

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We are delighted to be working with a Northampton based professional service company. They are recruiting for an IT Support Technician to join their team on a full time, permanent basis.

Key responsibilities will include:

• Provide 1st/2nd line support to staff both remotely and in-office
• Support, maintain and develop IT infrastructure and systems
• Setup and onboard new starters with IT equipment and accounts
• Liaise with 3rd party vendors and service providers
• Monitor security threats to the company network and severs
• Assist in the implementation of new software
• Escalate urgent and complex issues when required

The successful candidate will have:

• Experience in similar IT Support or Service Desk role
• Previous experience administrating Active Directory and M365
• Good understanding of networking and cloud infrastructure
• Keenness to learn and develop IT skills further
• Ability to communicate complex technical issues to a range of stakeholders
• Full UK driving licence

If this role looks like your next challenge, please contact Sam ASAP or apply via this advert!

We endeavour to reply to every candidate, every time but if you haven’t heard back within 10 days, please understand that you have unfortunately been unsuccessful for this position, or the position has been filled. Please call the office or send an email to discuss other potential positions.