IT Support Technician

Navantia UK; Belfast; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Competitive base salary

Company pension

33 days holiday

Life Assurance

Learning and Development opportunities

On-site parking

Job summary

A leading technology firm in Belfast seeks an IT Support Specialist with relevant experience in a busy office. Responsibilities include updating hardware/software asset registers, resolving hardware issues, and providing support for PCs and business applications. Ideal candidates will have a strong background in IT support, particularly with MS Windows 10/11 and Office 365. This position offers a competitive salary, generous vacation days, and other benefits.

Qualifications

• Relevant and recent IT support experience in a busy office environment.
• Demonstrable track record of providing support for PCs, laptops, printers, etc.
• Experience providing support for MS Windows 10 and 11, Office M365.

Responsibilities

• Update hardware and software asset register.
• Assist the 3rd party support teams with any updates to applications.
• Deploy new PCs, tablets, and mobiles.

Skills

IT support experience

Troubleshooting hardware issues

Support for MS Windows 10 and 11

Customer service skills

Tools

MS Office 365

Windows Deployment Systems

Job description

Established in 2022, Navantia UK is a subsidiary of Navantia SA, a Spanish state‑owned company with over 300 years of naval shipbuilding history. In January 2025, Navantia UK completed the acquisition of Harland & Wolff and its four historic facilities in Belfast, Appledore, Methil, and Arnish. By combining Harland & Wolff’s proud heritage and facilities with Navantia’s global expertise, Navantia UK is well‑positioned to strengthen Britain’s defence, maritime and energy industrial capabilities, supporting jobs and economic growth across the country.

Responsibilities

• Update hardware and software asset register.
• Install firmware updates to hardware devices.
• Assist the 3rd party support teams with any updates to line of business applications.
• Work tickets escalated by 3rd party support teams for onsite engineer only work.
• Deal with any hardware issues with peripherals.
• Deploy new PCs, tablets and mobiles.
• Printer and peripheral installation
• Maintain windows deployment systems with latest drivers for all PCs
• Cabling and patching work
• New staff IT inductions
• Basic training on IT tasks
• Assist staff with their use of all Business Applications/helping on IT items they are stuck with.

Qualifications

• Relevant and recent IT support experience in a busy office environment.
• Demonstrable track record of providing support of PC’s, laptops, printers etc.
• Demonstrable experience of providing support for MS Windows 10 and 11, Office M365

Benefits

• Competitive base salary
• Company pension
• 33 days holiday
• Life Assurance
• L&D opportunities
• On-site parking

If you experience difficulties or are unable to apply for a role online please contact us at [e-mail] and one of the team will be in contact to help you.