IT Support Intern SPOT2IT

Spot2it; Birmingham; On-site; GBP 18,000 - 22,000; Part time

Job summary

A supporting technology company in Birmingham is seeking IT Support Interns to provide technical support and gain practical experience. Responsibilities include troubleshooting hardware and software, assisting in device configuration, and supporting email connectivity. This internship offers a valuable opportunity to learn about IT systems in a collaborative environment. Ideal for those eager to start a career in IT with support from experienced professionals.

Responsibilities

• Assisted in troubleshooting hardware and software issues.
• Helped in configuring desktops, laptops, and mobile devices.
• Provided basic support for email and network connectivity.
• Learned basics of Active Directory management.
• Supported in ticketing system operations.

Skills

Troubleshooting hardware and software issues

Configuring desktops and laptops

Basic support for email connectivity

Assisting in software installation

Learning Active Directory management

Documenting IT support processes

Job description

We are looking for IT Support Interns to gain practical experience in providing technical support and troubleshooting IT systems.

Responsibilities

• ✔️ Assisted in troubleshooting hardware and software issues
• ✔️ Helped in configuring desktops, laptops, and mobile devices
• ✔️ Provided basic support for email and network connectivity
• ✔️ Assisted in software installation and updates
• ✔️ Learned basics of Active Directory management
• ✔️ Supported in ticketing system operations
• ✔️ Helped in documenting IT support processes
• ✔️ Assisted in virus and malware scans
• ✔️ Supported in cloud system troubleshooting
• ✔️ Participated in IT inventory management
• ✔️ Provided support during IT audits
• ✔️ Collaborated with IT team on infrastructure tasks
• ✔️ Monitored system performance under supervision
• ✔️ Supported in end-user training for IT tools
• ✔️ Learned ITIL basics in real scenarios