IT Support Engineer — Day Shift, Immediate Start

MTrec Limited; Washington; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Immediate start available

Competitive basic salary

Dayshift

Free on-site parking

A streamlined, quick interview process

Job summary

MTrec Limited is recruiting a permanent IT Support Engineer for a manufacturing client near Washington, UK. You will perform daily IT checks, maintenance, incident resolution, and project delivery while ensuring licensing compliance and security standards.

Ideal candidates will have strong Windows/M365 experience, AD, Group Policy, and networking skills, with virtualization knowledge (VMware/Hyper-V) and SQL exposure. On-site role with a stable team environment and clear progression.

Qualifications

• Proven IT experience in a similar role.
• Strong knowledge of Windows desktop and server OS.
• Experience with Microsoft 365, Active Directory, Group Policy, and network troubleshooting.
• Experience installing servers and supporting server migrations.
• Familiarity with virtualization platforms such as VMware or Hyper-V.
• SQL knowledge/experience.
• Excellent problem-solving and communication skills.

Responsibilities

• Carry out daily IT checks and maintenance, including backups, log reviews and server-room inspections.
• Diagnose, troubleshoot and resolve software and hardware issues to minimise disruption.
• Manage IT incidents and change requests via the IT Service Desk system.
• Install, configure and deploy new IT hardware and software with licensing compliance.
• Onboard/offboard users, including setup and relocation of PCs, phones and workstations.
• Ensure PCs, laptops, and servers are patched within required timeframes.
• Deliver IT projects and provide technical support to other departments as required.
• Maintain ISO 27001 and other compliance standards.
• Occasional out-of-hours IT support to assist project delivery and business continuity.
• Liaise with external suppliers and raise support calls when specialist help is needed.
• Provide MES and ERP system support, including reporting.
• Install and terminate network cabling; IPAF 3A/3B training provided.

Skills

Windows OS

Microsoft 365

Active Directory

Group Policy

Networking troubleshooting

VMware

Hyper-V

Server migrations

SQL knowledge

Problem-solving

Communication

Teamwork

Independent & collaborative work

GCSEs (or equivalent)

Education

5 GCSEs (or equivalent)

Tools

VMware

Hyper-V

Windows Server

Job description

MTrec Limited is recruiting a permanent IT Support Engineer for a manufacturing client near Washington, UK. You will perform daily IT checks, maintenance, incident resolution, and project delivery while ensuring licensing compliance and security standards.

Ideal candidates will have strong Windows/M365 experience, AD, Group Policy, and networking skills, with virtualization knowledge (VMware/Hyper-V) and SQL exposure. On-site role with a stable team environment and clear progression.