IT Support Engineer - 2nd Line Support

JR United Kingdom; Lincoln; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in Lincoln is looking for an experienced IT Support Engineer to join their team. The role involves providing 2nd line IT support with opportunities for training on new technologies. This on-site position requires strong technical abilities across various IT platforms including networking and server management.

Qualifications

• 3-4 years experience in IT support.
• Strong technical skills in various IT areas required.
• Confident on desktop, network, and server support.

Responsibilities

• Provide 2nd Line IT Support for clients.
• Support desktop, network, and server technologies.
• Train on new technologies to enhance skill set.

Skills

Windows server knowledge

Microsoft Active Directory

Networking technologies

Backup solutions management

Office 365 experience

Troubleshooting skills

VMware administration

PowerShell knowledge

Communication skills

Time management

Job description

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Client:

W Talent

Location:

lincoln, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

4

Posted:

16.06.2025

Expiry Date:

31.07.2025

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Job Description:

Through company expansion I am recruiting for a suitable experienced IT Support Engineer, with at least 3-4 years experience, to provide 2nd Line IT Support for a client based in Market Deeping, Lincolnshire.

This is a great opportunity to join a team and provide broad, core technology support, with scope for training on technologies that you may not have experience upon, so you can really build your skill set.

The role is very diverse, so the applicant must be confident on desktop, network and server support, virtualisation technologies as well as Office 365.

This role is based on-site, Monday to Friday, so you will need to live within a commutable distance to Market Deeping.

Location: Market Deeping - On-site - Monday through to Friday.

Required Skills

• Strong knowledge of Windows server (2016, 2019, and 2022)
• Microsoft Active Directory and Exchange experience
• Knowledge of networking technologies including VLAN’s, routing protocols, VPN’s, firewalls, DHCP, DNS and switch configuration
• Experience and understanding of backup solutions and day-to-day management
• Office 365 and Azure experience including exchange online setup, SharePoint data structure
• Logical and methodical troubleshooting skills
• Administration of VMware and Hyper-V platforms
• Experience in provisioning VOIP devices
• PowerShell knowledge.
• Strong Ability to communicate well with other people
• Good timekeeping and self-management skills
• Ability to work on your own initiative and to tight deadlines
• Able to create detailed documentation
• Clean UK Driving licence