IT Support Engineer

ShortList Recruitment Limited; Stockport; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading staffing and recruiting company is seeking an IT Support Engineer in Stockport. The role involves providing 1st and 2nd line support, managing hardware installations, and training staff. Ideal candidates will have experience in user IT infrastructure and strong problem-solving skills.

Qualifications

• Experience with user IT infrastructure and hardware.
• Basic networking knowledge and troubleshooting experience.
• Strong problem-solving abilities and eagerness to learn.

Responsibilities

• Provide daily end-user support via helpdesk ticket management.
• Install, repair, and maintain hardware.
• Train staff on effective use of IT resources.

Skills

Windows 10/11

Hardware support

Networking components

Problem-solving

Communication skills

Cloud technologies

Security principles

Job description

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Direct message the job poster from ShortList Recruitment Limited

Stockport

ShortList Recruitment has an opportunity for an IT Support Engineer to join our client based in Stockport.

The IT Support Engineer will be responsible for 1st & 2nd line support duties and will be a point of contact for all IT support across the business.

Responsibilities:

• Provide daily end-user support via helpdesk ticket management and escalation.
• Install, repair, and maintain hardware (PCs, laptops, monitors, printers, etc.).
• Recommend hardware upgrades or replacements as needed.
• Maintain accurate hardware and software asset records.
• Train staff at all levels on effective use of IT resources.
• Set up, dismantle, and relocate desks and workstations.

Required Skills:

• Experience of user IT infrastructure, including Windows 10/11 environments.
• Experience with hardware (PCs, laptops, printers, phones, peripherals).
• Exposure to networking components (routers, switches, access points).
• Basic networking knowledge and troubleshooting experience.
• Strong IT problem-solving abilities and eagerness to learn.
• Articulate with strong written and verbal communication skills.
• Exposure to cloud technologies such as Azure is desirable.
• Understanding of security principles is desirable.

The IT Support Engineer will receive a salary of up to £30,000 plus benefits. This is an onsite role based in Stockport. It is commutable from Manchester, Cheadle, Wythenshawe, Wilmslow and Marple.

If you are interested in the IT Support Engineer position, then please click APPLY NOW!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Staffing and Recruiting

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