IT Support Engineer

Candour; Nottingham; On-site; GBP 27,000 - 35,000; Full time

Benefits offered by this job

Progression opportunities

Pay rises

Birthdays off

Flexible work style

Job summary

Candour in the North-West, England is hiring an IT Support Engineer to deliver high‑quality support for a wide range of technologies, both remotely and onsite across the region.

You will work at 1st/2nd line level, handle Windows Server, Active Directory, DNS/DHCP, Microsoft 365, Azure AD, networking and devices, and benefit from strong progression, pay rises, and a flexible working style.

Qualifications

• Experience in an MSP or education IT environment (schools, academies, or trusts).
• Proven experience in IT Support (1st/2nd line).

Responsibilities

• Provide high-quality IT support for a wide range of technologies both remotely and onsite.
• Troubleshoot client issues and help prepare for future IT needs.
• Support clients in the North-West region on-site where required.

Skills

Windows Server

Active Directory

Group Policy

DNS

DHCP

Microsoft 365

Azure AD

Networking

WiFi

Driving licence

Tools

Exchange Online

SharePoint

Teams

Job description

Role: IT Support Engineer

Location: North-West, England (onsite)

Salary: £27,000-£35,000 per annum

A company based in the North-West is hiring for an IT Support Engineer to support their clients remotely and onsite. You will provide high-quality support for a wide range of technologies such as WiFi, network security, Microsoft and Apple cloud systems, and mobile devices. You will be friendly, personable and enjoy not only troubleshooting client’s issues, but helping them to prepare for the future.

Key Requirements:

• Previous experience working for an MSP or within an education IT environment (schools, academies, or trusts).
• Proven experience in an IT Support role (1st/2nd Line).

Technical skills:

• Windows Server.
• Active Directory, Group Policy, DNS, and DHCP.
• Microsoft 365 (Exchange Online, SharePoint, Teams).
• Azure AD / Entra ID.
• Networking fundamentals (TCP/IP, VLANs, firewalls, Wi-Fi, DNS, DHCP).
• A full UK driving licence (or equivalent) is required.

Benefits:

• HUGE progression scope.
• Pay rises.
• Birthdays off.
• Flexible work style.