IT Support Engineer

Ashdown Group; City Of London; On-site; GBP 41,000 - 50,000; Full time

Job summary

Ashdown Group is seeking an IT Support Engineer to play a key role in a leading financial services business in London. The role is full-time, based in a brand-new office at St Paul’s, with a salary of £45,000 plus a bonus.

The position involves remote and deskside BAU IT support and a strong Microsoft stack focus. The ideal candidate will have solid experience delivering user support for Windows 11, Azure AD/Entra ID, Office 365, VPNs, printers, wifi, VoIP, and CRM systems.

Qualifications

• Solid experience in remote and deskside IT support.
• Experience supporting the Microsoft stack in a business environment.
• Comfortable in a finance/office setting.

Responsibilities

• Provide remote and deskside IT support for users.
• Configure laptops, printers, wifi, VoIP and VPN connections.
• Offer CRM support (Salesforce, HubSpot, Zoho, Dynamics).

Skills

BAU IT support

Helpdesk experience

Microsoft stack

London office experience

Tools

Windows 11

Azure AD

Office 365

VPN setup

Printer setup

WiFi setup

VoIP setup

CRM support

Job description

This is a newly created position for an IT Support Engineer to take an instrumental position within a leading financial services business. This role pays £45,000 + bonus and is 5 days a week full time in brand new office site in St Pauls, London.

To be considered for this position, you will have solid experience in remote & deskside BAU user IT support.

The ideal candidate will have previous experience providing user support for the standard Microsoft stack. Skills & experience will include:

• Windows 11
• Azure AD / Entra ID
• Office 365 (inc. Exchange Online, Sharepoint, Teams & OneDrive)
• Setting up laptops, printers, wifi, VoIP and VPN's
• CRM support (Salesforce, HubSpot, Zoho, Dynamics etc)

My client has been operating for circa 20 years and is going through continued growth, with IT playing a large part in helping the company to progress. This is a newly opened London office to help the next phase of expansion.

If you are an experienced IT Helpdesk Analyst, IT Service Desk Analyst, IT Support Engineer or IT Support Analyst and you are looking for a new & exciting position.

This role pays £45,000 + bonus and is 5days a week full time in the office.