IT Support Apprentice

Getting In Limited; Derby; On-site; GBP 20,000 - 30,000; Full time

Job summary

An exciting opportunity awaits as an IT Support Apprentice with a leading electrical wholesaler in the UK. This role offers a chance to gain hands-on experience in troubleshooting and resolving technical issues while working with a variety of technologies including Microsoft Azure and AWS. You will be part of a dynamic team, supporting users with diverse technical backgrounds. The apprenticeship is designed to enhance your skills and knowledge in cloud technologies, preparing you for a successful career in IT. Join a company that values growth and offers a supportive environment for aspiring tech professionals.

Qualifications

• Basic troubleshooting on Windows systems and custom ERP system.
• Resolve user issues with varying technical knowledge.

Responsibilities

• Update the ticketing system with logged calls and notes.
• Provide support for technical issues faced by users.

Skills

Communication skills

IT skills

Attention to detail

Organisation skills

Team working

Non-judgmental

Education

No formal education required

Tools

Microsoft Azure

Microsoft 365

Windows 10

AWS

Linux

PowerShell

Job description

What do you want to search? Keyword Apprenticeship Type Location

IT Support Apprentice

Apply From: 07/02/2025

Learning Provider

Delivered by QA LIMITED

Employer

YESSS Electrical

Vacancy Description

• Resolve issues from users with a varying degree of technical knowledge and experience
• Basic troubleshooting on both Windows systems and the custom ERP system
• Update the ticketing system, ensuring the call has been logged and all notes, progress and required actions have been input promptly and accurately.

Key Details

Vacancy Title

IT Support Apprentice

Employer Description

We’re the fastest-growing electrical wholesaler in the UK with over 95 stores nationwide and have been established in Europe for over 50 years. We've branches located across the UK, including London, Sheffield, Glasgow, Leeds, Belfast, Nottingham, Manchester, Newcastle, Birmingham and even the Channel Islands! YESSS offer a full range of support services including EV & Renewables, Industrial, Security and Lighting, with each division having a team of specialists within their industry.

Vacancy Location

Unit B Foxbridge Way Normanton Industrial Estate Normanton WF6 1TN

Wage Frequency

Custom

Number of Vacancies

1

Vacancy Reference Number

1000300145

Key Dates

Apply From

07/02/2025

Closing Date For Applications

2025-03-03 23:59:59

Interview Begin From

Possible Start Date

2025-03-17 00:00:00

Training

Training to be Provided

Why choose our Azure Cloud Support Specialist apprenticeship?

The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.

This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.

QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:

• Learn on-premise and cloud-enabled technologies and services
• Learn technical content that aligns to and is relevant to employers and the market
• Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
• Get an introduction to Windows, Linux and PowerShell

Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.

Learning Provider

QA LIMITED

Skills Required

Communication skills, IT skills, Attention to detail, Organisation skills, Team working, Non-judgmental

Apply Now