IT Support Analyst

Christ's College Cambridge; Cambridge; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading educational institution is looking for an onsite IT Support Analyst to join its IT Team. Responsibilities include maintaining IT services and providing technical support through various channels. The role offers excellent benefits, including generous annual leave and healthcare options, in a vibrant working environment.

Benefits

33 days annual leave including bank holidays

Defined contribution pension scheme

Health care cash plan

Free meal when on duty

Onsite gym and swimming pool

Qualifications

• Experience in providing technical support across various platforms.
• Ability to manage an electronic helpdesk.
• Familiarity with IT and AV systems.

Responsibilities

• Maintain and improve IT services for college operations.
• Provide advice and support via helpdesk, phone, and in person.
• Update user guidance on the college website.

Skills

Technical support

IT services maintenance

AV issues troubleshooting

Education

Relevant IT qualification or experience

Job description

Christ's College is seeking to appoint an onsite IT Support Analyst to work as part of the College's IT Team.

The position holder will have primary responsibility for maintaining, auditing and improving IT services required to support the College's business and academic activities. This will involve providing advice, technical and operational support on a wide range of IT and AV issues via an electronic helpdesk, through personal visits, via phone or email or the updating of user guidance on the College website.

The benefits on offer are many and include 33 days annual leave (including bank holidays), a defined contribution pension scheme with 6% (minimum) employer contribution, a health care cash plan funded by the College (allowing you to claim money for routine medical treatments including optical and dental), a free meal when on duty, and the opportunity to work in a beautiful environment. Facilities on-site include a College gym, multi-faith prayer room, outdoor swimming pool and limited parking. For details about the benefits offered, pleaseclick here.

Closing date:Noon on Friday 27 June 2025

Vacancy type:Onsite, Full time, Fixed Term for 2 years, 36.5 hours per week

Interviews are scheduled for on or around Tuesday 8 July 2025.

How to Apply

Completed forms must arrive by the closing date.

Applications may be sent by e-mail [e-mail] or by post addressed to Thorunn Byrne, Head of HR, Christ’s College, St Andrew’s Street, Cambridge CB2 3BU.

Christ's College is an equal opportunities employer.