IT Solutions Technician Apprentice: Power Platform & AI

Panasonic Europe; Bracknell; Hybrid; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Contributory Pension Scheme

Life assurance 4x salary

Income Protection

Private Medical Scheme

Employee Assistance Programme

Discount on Panasonic products

2 Paid volunteer days

Training courses

Wellbeing Programme

Free on-site parking at Panasonic Offi

Job summary

Panasonic Europe is seeking an IT Solutions Technician Apprentice to start a career in a forward-thinking team in Bracknell. You will gain hands-on IT support experience while working towards Level 3 IT solutions technician or Level 4 AI and Automation Practitioner qualifications over 18 months.

You will learn to design, test and deploy IT and automation solutions using Microsoft technologies, collaborate with experienced mentors, and develop documentation and reporting skills in a global

Qualifications

• Secondary school education with relevant qualifications.
• Grade 4 or above in GCSE Math’s and English.
• Experience with Microsoft Office 365 Suite, including Excel, Word, PowerPoint.
• Strong interest in technology, digital transformation and automation.
• Good communication and teamwork skills.
• Analytical thinker with structured problem-solving capability.
• Desire to learn about AI, cloud services and IT solution delivery.

Responsibilities

• Support the development, testing and deployment of IT and automation solutions.
• Assist with Power Automate workflows and integration between Microsoft applications.
• Support Power BI reporting solutions and data connectivity.
• Assist with SharePoint, Forms and Microsoft 365 solution development.
• Participate in solution design, requirements gathering and documentation.
• Create and maintain technical documentation, standard operating procedures and user guides.
• Support testing activities and issue resolution.
• Contribute to AI and digital innovation initiatives using Microsoft technologies.
• Ensure solutions comply with governance, security and data protection requirements.
• Deliver multiple Power Automate workflows that remove manual activities.
• Support implementation of digital solutions used by operational teams.
• Develop technical and user documentation for deployed solutions.
• Contribute to reporting and dashboard improvements.
• Complete an apprenticeship project demonstrating measurable business benefit.
• Continuously grow and focus on personal development using the Panasonic Leadership Principles Panasonic Leadership Principles - Panasonic Holdings

Skills

Microsoft Office 365 Suite

Power Platform

Power BI

SharePoint

Power Automate

AI capabilities

Communication

Teamwork

Analytical thinking

Problem solving

Education

GCSE Maths and English (Grade 4+)

Secondary school education with relevant qualifications

Job description

Panasonic Europe is seeking an IT Solutions Technician Apprentice to start a career in a forward-thinking team in Bracknell. You will gain hands-on IT support experience while working towards Level 3 IT solutions technician or Level 4 AI and Automation Practitioner qualifications over 18 months.

You will learn to design, test and deploy IT and automation solutions using Microsoft technologies, collaborate with experienced mentors, and develop documentation and reporting skills in a global